Petro’s earns a 1.5-star rating from 15 reviews, showing that the majority of fuel consumers are dissatisfied with service.
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Useless. Fails to load
“We can’t load the app: Try again in a few minutes.”
App constantly giving me errors
I can never log into the app. One of the worst apps I’ve used!
Hardly works!
App is unstable and no Touch ID support. Waste of phone memory.
App Icon
No need to force splash the app icon in front of everyone’s face.
Can’t access while in US
It’s kind of stupid that you can’t access the app while you’re in the US….
APP not working
The Petro-Canada app does open with Apple IOS 14.8. Please update the app.
App won't load
Cannot open the app.
Constantly won't load and closes.
Failed at wash station.
Terrible
Does not work and if it does it works poorly. Please take some time and care and invest in your mobile presence.
Doesn’t load at all!
Constantly getting a message to change my internet connection?! To what a can and strings? Doesn’t work on wifi nor 5G network!
Please fix your app
This app is from the old days it’s so old designed and doesn’t work proper it’s really slow kind reminds me of AOL days... please fix this app
No iPhone X support
Worst app design, navigating is a nightmare no wallet support for points card no updates to problems in the longest time basically the worst app I’ve ever seen
Apple Wallet
Don’t know why but this thing has no way that I can see to add it to the Apple Wallet! What is going on? Is it that difficult or just a we don’t want too Canadian thing again?
App is terrible
I am really surprised that Petro Canada still cannot hire the right talent to build a good app. Registration and password process is too complicated - my banking app is easier to manage.
The petro card cannot be stored in My Wallet!
Good, but has a few bugs
First, it shouldn't be asking me if I want to allow the app to Find my location every time I use the app when searching for a gas station near me.
Second, it would be nice if there was a button on the main screen to look for gas stations, so people like me who only want to use that part of the app can do so easier and be happier with it... :)
Petro complaints 1
Replied
Won’t open
Gets to title page before crashing
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Petro complaint handling
Most discussed Petro complaints
Won’t open
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