EasySaver Rewards review: unauthorized charges 106

So thankful this site popped up! Today I noticed a random charge of $14.95 last month while checking my accounts online...then another pending charge showed up as investigating! Come to find out I have been charged $14.95 from Easy Saver for 5 months! The craziest thing is that I saw a special report about them or a similar 'scam' on the news just last week and thought to myself 'How dumb can some people be not to read the fine print?'
Apparently I am not as savvy as I thought I was :)
The fix was super simple, Just called the number provided by an earlier post [protected]) and the customer service rep Melanie was very helpful, reimbursed ALL charges, canceled my 'membership', and was also able to tell me just what site I was on when this all started.
I informed her that the wording on their $10 coupon pop-up add was very misleading...at no time did I enter a card number or personal information other than email...they acquired my billing information from the original site i ordered from! I will be VERY wary of pop up adds that look like legitimate store offers in the future! Thanks so much for all those before me that posted the same problem and solution, you saved me money!

Hi, I have the same experience that you had with the easy saver. I have noticed that they have charged me also 1.95 in my credit card even though i never authorize this. I did order some flowers from proflowers.com and maybe thats how i came across with the easysaver, I never did share my credit card info with them at all and i believe proflowers gave them that credit card info. Did you manage to get your money back after calling? I have noticed that you have posted that email that they sent you.. the customerservice@encoremarketing.com is it working at all? I already sent an email through that and told them to refund it. Is there anyway that they will answer that? I did get an instant reply that they will write back to me as soon as they can. I want to call.. but i think it is so expensive to call them because i am living here in finland now.. what do you think i should do? please help

try [protected] they will answer there

I too as well as many at this site have been billed since May 5th for Flowers that I purchased at Proflowers. The first charge was $1.95 and then every month since then has been $14.95. I had been mistaking it for a credit protection plan. When i finally called the 800 #, I realized that it wasnt and was not sure what it was. I immediately called my credit card company and put in a fraud claim. Which is not a guarantee that I will get it refunded. Do I need to be calling easy saver and cancelling a membership that i never agreed to to begin with?

Mary Gibson
Maryland

How about you find out what the charge is for. Then ### about it.

I made an order of Proflowers.com, then got an email with a cupon for $15 off my next purchase. I had the coupon emailed to me, I used it and it worked. What I didnt know is that I was signing up for a 30 day trial service. After the trial period over you start getting charge $14.95. I called and they refunded me the charge and ended my subsciption with no issues. Very sketchy!

I had the SAME THING happen to me today. I was checking my bank statement and had a charge today of 14.95 that I did not recognize. I called the number associated with this charge and got the automated voice recording stating it was easy rewards, WHATEVER THAT IS!... It said associated with purchasing flowers from Pro-Flowers for mothers day! I will never purchase from Pro Flowers again after getting that unauthorized charge and now seeing how many other people this has happened to. Fortunately, thanks to another post from someone above I got an 800 number I could speak to someone and right off the bat I said "I have an unauthorized charge on my account that I need credited back immediately", thankfully he was very helpful and said no problem, and the credit will be done in the next 7-10 business days(which I'm not thrilled about). I will definately be checking to make sure that it was credited, and that this so called membership I so called signed up for will be cancelled. I am just irate that so many people have been taken advantage of through this ordeal!
If this happens to you, make sure you call [protected] and DEMAND your money back and threaten to take it to the media if they don't cooperate. Also, I think everyone affected here should STOP using pro-flowers!

----- Original Message -----
From: DIANE
To: Customer Service
Sent: Friday, May 22, 2009 7:44 AM
Subject: Re: was only refunded $14.95!

Thank you-they (10) were posted on the reverse side of statement of statement received yesterday.
----- Original Message -----
From: Customer Service
To: DIANE
Sent: Friday, May 22, 2009 6:37 AM
Subject: Re: was only refunded $14.95!

Thank you for contacting Membership Services.
We have processed 11 credits in the amount of $14.95 on 04/14/09. These credits will be posted to your account pursuant to your banking/credit card institution's guidelines.

If we can be of assistance to you in the future, please feel free to contact us by email at customerservice@encoremarketing.com.

Sincerely,
Online Membership Services

Easy Saver Complaints - Ripoff

Original Message -----
From: Customer Service
To:
Sent: Wednesday, April 15, 2009 10:48 AM
Subject: Credit Confirmation

Mrs.

This email will confirm our conversation today regarding the Easy Saver
Rewards membership. To reiterate our conversation, I have canceled the
membership and, as agreed, issued a total of 11 refunds in the amount of
$14.95 back to your credit card account. These refunds have been
requested today and if you do your banking online, you may see those
refunds as early as 48 hours.

If you have any questions, please do not hesitate to contact us.

Sincerely,
Missy Baer
4/14/09

I don't know about getting your money back, but call your credit card company and declare this a fraudulent charge. They will have to cancel your current card and reissue you a new card leaving you without you credit card for a week or two but it will be worth it. I just did this with my credit card company yesterday and didn't even bother with Easy Saver. What they are doing is unscrupulous.

Thank you Dan, I can not call them since I live in Athens (Europe) but I will try the website. Did you get your money back?

To stop further charges, go to www.easysaverrewards.com and log in with your email address and zip code. You can easily cancel your membership.

You can also call them at [protected] and request to cancel your membership.

Contact EASY SAVE EASYSAVER
[protected] . They stole my info also, and tried to hit my account...contact Attorney general at this site http://www.attorneygeneral.gov/complaintforms/bcp_form.aspx

bryan

Easy Saver is a scam and as a company, does not really exist. Contact ProFlowers at:
Company Name: Proflowers.com

Address: 5005 Wateridge Vista Drive, Second Floor
San Diego, CA 92121

Main Telephone
Number: 858/729-2800

Internet Home
Page Address
(URL) www.proflowers.com

Chief Executive
Officer: Bill Strauss

Chief Financial
Officer: Steve Kemper

Investor Relations
Contact: Steve Kemper
Business number: 858/729-2703
E-mail address: skemper@proflowers.com

Public Relations
Contact: Tracy Benelli
Business number: 858/729-2774
E-mail address: tbenelli@proflowers.com

Industry: Internet-based flower company

Same thing happened to me. An unauthorized charge showed up on my checking account for $16.95. Easy Savers with a phone number of [protected]. After being lied to more than once by the many different people on the other side of this phone number and also being put on hold for hours and sending e-mails to my bank. The only way to fix the problem and get reimbursed was to cut up my debit card and get a new one. I guess I'm lucky I didn't have to close my account.

My wife ordered flowers for her mother last May from Proflowers and
started to get charged $14.95 each month from Easy Sav er. I just
noticed the charges up to Nov and Dec. This is a rip off and practices
related to Proflowers. How can this type of operation continue since
when you click no it stills charges you?

These complaints helped me a lot! I share the same sentiments with those who have posted their comments. I too ordered flowers from Pro Flowers for my mom's birthday and they subsequently charged me with a membership fee...and with my last two credit card billings, I am charged monthly by Easy Saver with the amount of $14.95 which i don't have any idea what the charge was for!

PROFLOWERS & EASY SAVER are both scam! They should be stopped!

I JUST realized my checking account has been billed continuously since March 2008 that $14.95 a month.. and that it has been a scam linked to Proflowers.com... This is so ridiculous... its almost $120 that was disguised as "14.95" a month that i thought was from miscellaneous purchases i had been making! I'm outraged!

My card was charged by Easy Saver and I am unsure why. Could you give me the contact information because I couldn't find anything online?

I ordered air tickets for vacation and I correlated the four charges from easy saver and American Leisure in July and August, $16.95 each to an air ticket wholesaler. I associated them with the with the travel wholesaler from whom my agent obtained the tickets and warned them that unless they were cooperating with these two companies, they must have broken into their computer system and got my name, credit card number without them knowing it. Just how do these people get this information? When you call them at the numbers on the credit card bill, it is unlikely to talk to anyone because they are always very conveniently busy. My guess is that they practically never talk to the people who are being bilked and most people just give up. My credit card company called them and switched me over to them and I informed them that without a quick refund, I would contact the Maryland and US Attorney generals. I think these people are petty fraudulent thieves, because I was not asked to join their "Club" nor was I informed that I had joined and explained what I alledgedley had joined, and what services do they render. Sooner or later they will get even greedier if they keep on doing this. I called credit card security, cancelled my card and asked for a new one, but I do not know how much protection that is as there are probably plenty of snakes out there living off society by the same or similar MO. I suggest that some person who has been screwed by these people complain to both state and federal attorneys general and send both of them a letter stating your complaint along with everything you can find on the internet. Also it might be good to name the party you suspect that they have stolen information out of their books or computer system. Obviously both Attorneys General probably have jurisdiction over these people because of fraud in intrastate and interstate commerce they may have committed. It looks like the business model they are now using is take a little from everyone and nobody will make a case against them. If allowed crooks start small and attract little attention, but then get greedy for the big stuff. We need well publicized examples of people like that who got caught. Hard labor 10 hours a day 7 days a week, prferabally on a chain gang, would help rehabilitate these high tech criminals. HDS

I have charges on my card i did not put on it, it was on there 2 times in the total amount 40.00

I too purchased flowers from Pro Flowers only to find the mysterious Easy Saver charges on my bank statement. Not knowing where these charges came from, I found this website and confirmed my fears that my card is being charged for something I did not sign up for. I don't know what Easy Saver claims to offer for the fees it is charging everyone but one thing I do know is that it is NOT saving me anything. How disappointing to have to walk away from Pro Flowers, they seemed reputable. (Sorry guys, but you lost my business too.) Because it is the weekend I am not able to make contact with Easy Saver to demand they return the money they stole from my account but I will be on it first thing Monday morning.

I too purchased flowers from Pro Flowers only to find the mysterious Easy Saver charges on my bank statement. Not knowing where these charges came from, I found this website confirmed my fears that my card is being charged for something I did not sign up for. I don't know what Easy Saver claims to offer for the fees it is charging everyone but one thing I do know is that it is NOT saving me anything. How disappointing to have to walk away from Pro Flowers, they seemed reputable. (Sorry guys, but you lost my business too.) Because it is the weekend I am not able to make contact with Easy Saver to demand they return the money they stole from my account but I will be on it first thing Monday morning.

I too order from Pro-Flowers and also have been charged a fee for the last 3 months. I called my Credit Card company and they are refunding the money and disputing the charges.

The same thing happened to me. I seen 3 charges to my account with esi* easy saver, home source, and american leisure. They all charged me $19.80. I cancelled my card and then spoke to my bank to dispute the charges. Then I found out that when i subscribed to a bargain network trial these companies got info, Bargian network claimed I agreed to the charged and said they even had my voice on recording. I told then i was filing a suit with my bank for fraud, they then told me to call [protected] I called and spoke with a very polite women and Easy Saver agreed to credit my account for all 3 charges and cancel the accounts i didn't even know existed.

I just realized I have been charged for the last ten months and because of it my bank account was overdrawn twice. I called the company and was told my information was given to them by Bargain Network. They offered to pay back two of the charges, then after much complaining and speaking with a supervisor I was offered eight refunds. I said that I want all ten since I did not receive anything from their company so they are doing an investigation of with bargain network. If it is found it was a legitimate sale I get no money back, if not I get all ten payments refunded so it is defiantly worth calling. I also saw a fraud report for the company on fox news, so if I loose my money I will follow up with that.