Duty Free Depotseized tobacco

I
This review was posted by
a verified customer
Verified customer

I have just received a letter from border force langley telling me my 500g of tobacco have been seized I gave this company a fantastic review about 8weeks ago, why have my goods been seized? On your website you say you comply with the law but obviously you don't, I don't know what you are playing at but I am not loosing out on £70, I cant even phone them, and they will not answer my emails this is a scam but they have picked on the wrong customer this time, if I can take virgin media to court, I can take duty free depot, you aint heard the last of me

Responses

  • Ra
    Racheal Miles Dec 31, 2015
    This comment was posted by
    a verified customer
    Verified customer

    Hi. The same thing has happened to me. I ordered 400 cigarettes but then got a letter from Border Force saying that they had seized my 200 cigarettes, 500 grams of tobacco and 500 grams of cigars!
    So, not only did I lose my money but they hadn't even sent the right order in the first place!
    These people are making money out of innocent people.

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