DuckDuckGo
reviews and complaints

August 3, 2023, 13:00 hours (updated August 4, 2023, 09:45 hours - See screenshot attached. One from yesterday (8/3/23 & one from today 8/4/23. BOTH Duckduckgo and Cedars Sinai have location enabled. There's no exiting out of the screen at all. Force-stopped the Duckduckgo app. The screen is still locked up and you cannot even use "clear all tabs and data.". Rebooted the phone. Still locked up. After about 24 hours it cleared up on it's own. Today tried again accessing the website: cedars-sinai.org from Duckduckgo web browser. In the field to search for a doctor, I put in a doctor's name whose office hours I was trying to determine. Again the same screen locked up asking for location.I am being forced to go back to Chrome as my default web server. How to get out of this?!

Dear Support at DuckDuckGo,

I am sorry but this is not correct. It is not appropriate for DuckDuckGo to produce these results when searching for my whole name ‘Benjamin Seery’ on DuckDuckGo:

https://www.lancs.live/news/lancashire-news/perverts-paedophiles-sex-offenders-everyone-17712460. NOT at all relevant to me. It is about a ‘Lee Seery’.

https://www.somersetlive.co.uk/news/somerset-news/undercover-cops-busted-drugs-gang-619238. NOT at all relevant to me. It is about a ‘Benjamin Hancock’.

https://www.nhregister.com/news/article/New-Haven-man-among-29-charged-in-major-CT-drug-13707100.php. NOT at all relevant to me. Does not contain anything relevant to my name.

https://windsorstar.com/news/local-news/judge-urges-drug-trafficker-to-pursue-new-line-of-business. NOT at all relevant to me. It is about a ‘Benjamin Herta’.

Not one of these articles has any relevance to me.

Please kindly have something done about this.

If these articles are not removed from a search of my name ‘Benjamin Seery’ in DuckDuckGo search, it will infer that your company are committing wrongdoings against my name, and I will take legal action about it.

Yours sincerely,

Benjamin Seery

Benjamin Seery

b.[protected]@outlook.com │linkedin.com/in/benjamin-seery-b20658194/

Helsinki, Finland │ +[protected]

I constantly get a pop up to install DuckDuckgo for Windows which is installed on Chrome and Edge already. The pop up also wants me to upgrade to your private browser which I do not want.

I really like to get rid of that pop up as I find it very annoying and DuckDuck should not use pop ups.

If it continues I will uninstall DuckDuck as there are similar ones available.

After last update the app effectively stopped working: it is unable to load any URL, including bookmarked or typed-in. "Halfway" into transition to URL address the app hangs up and no force in the universe can move it to finish loading URL. It renders the app completely useless.

It could be a result of a deliberate "attack" by competition but the absence of direct feedback on DuckDuckGo site makes reporting such disaster very challenging.

Why is duck duck go all of a sudden putting ad after ad on websites like Fox News when no ads were there before? That was the whole point of me dropping google.

It is utterly ridiculous!

To be quite honest, that was the only reason I switched search engines.

What makes duck duck go any different?

In reality, google is much faster reaching whatever I am looking for.

Well, on to greener pastures. I will start looking for a new internet privacy company.

Their sorry search engine downloaded the "TOR Browser" onto my computer and it is obviously a scam as it infected my computer and I just spent an hour trying to get it all out and there is still 1 file I cannot get rid of. This is YOUR FAULT and I am going to be copying this email to Facebook, Instagram and every Tech website including YOURS until you come clean! and [protected]@duckduckgo.com is NOT a viable email, i will send you the error message if you like!

if you search max muscle phoenix two listings appear. Second listing has incorrect hours and appears like the business is still located at old location even though it isn't

Changed info on Apple but still showing incorrect website. www.maxmuscle.com, store hours and misleading location pin. When you click on that and then select website the maxmuscle.com website appears.

That is not my website. My website is www.mmnutritionphoenix.com That appears on the apple search but not ddg. The maxmuscle.com website markets products that I receive no compensation for. When people use dd go and click on this website provided in second listing they have no idea they are buying products from a different Max Muscle vendor.

Why am I getting nearly 90% liberal and left leaning search results when searching for political topics, reports and stories?

I've noticed an increase in these results in past couple years. I originally chose DDGo with the recommendation their search results were more balanced than more popular search engines.

Not the case. Really seriously getting fed up with this censorship and slant toward search results. Time to do something about this.

Am I missing a Preference setting to control this bias? Would appreciate any suggestions toward uncensored results.

GainTrade Investment Website hosted on DuckDuckGo is a Fraud. The Webpage is set up to scam unknowing Bitcoin investors.

I know this because in 2020 when I just started looking into Bitcoin. An account on Tiktok with the name Mr. Wonderful and Photos of Kevin O’leary even had a Blue Verified checkmark.

He DM me a number to reach out to him on WhatsApp. I of corse invested over $80,000.00. It wasn’t until I was unable to move funds around did i learn I had been scammed.

Now this scammer also has created a fake Bank website called MoonShell Bank.

Also available on DuckDuckGo.

I feel that your Company has an obligation to remove webpages that are proven to be fake and created to Scam people.

Your search engine is worthless because it doesn't use a specific search algorithm, but searches for everything in the world that has one of the words in the search string. The results are a waste of my time because it very seldom provides what I'm looking for. You're trying to sell as much stuff as possible, but I only want to see what I'm wanting. The minus sign, parentheses, and quotation marks don't work, in fact they increase the number of incorrect items.

The company prided themselves for years for providing totally “private” services while perusing the internet, while not tracking user’s personal data and search history. It turns out that was a bold-faced lie, as it was recently revealed that the company has been allowing Microsoft’s Bing and LinkedIn services to collect third party tracking cookies, while no one knew this was occurring, according to the Trends Journal. The CEO says he never promised not to do this, but their terms and conditions have said they wouldn't track or sell data for over a decade. Weasel words from a weasel company and CEO in corrupt Philadelphia. I'm no longer using them and will spread the word. Dishonest hucksters have no place in the USA any more! We are fed up with you and aren't taking it any more!

You are just another scam WOKE company pretending to be conservative and honest, giving us conservative and honest people a bad name.

I searched for info on how to renew my Eurpean Health Insurance card. This is a free service. When I searched, the top of the list is a websitecalled EHIC card. This is not an official site but appears to be one . In fact they are a company which offers the service of applying for a card on your behalf at the price of £27.

This is effectively a scam.

Out of interest I searched also on Google and note that this company does not appear.

By allowing this (probably not quite illegal) misrepresentation on your search engine you are complicit in taking members of the public for a ride.

The site should be taken down.

I can't even sign into my account because my followers keep blocking me. So how are you supposed to help me if I can't even sigh in? I'd like to drop my account if you can't help me. Your supposed to stop these people that are following me a d you aren't. I would like the names of my followers so I can turn them I to the police. Today is Friday the 19th. [protected]@gmail.com

I’m having trouble getting an email account with DuckDuckGo. Love the browser. I was given an email account by DuckDuckGo , but it failed to work . What am I doing wrong? Do you have a help program yet ? How do I contact you ? [protected]@apple.com. I was told my message was too short. [protected] I want an email account with DuckDuckGo. I provided photos of me my daughter and her wedding day. Pictures of nature, plants, wilder flowers to show who I am and what I want. I hope this is long enough. I’ve been trying unsuccessfully to get an email account for 3 months

When using DuckDuckGo and trying to access My Verizon, I keep getting the message SSL_ERROR_RX_UNEXPECTED_SERVER_KEY_EXCH The only way I could find to reach the Verizon website was to switch to Microsoft Edge! I have had the same problem with several other web sites, What do I need to do to access web sites using DuckDuckGo? I chatted with you earlier and was sent to another site with a $!.00 charge! I am not paying to have a problem with your web site corrected when I can cancel DuckDuckGo and use Edge!

American National Party

Aug 17, 2022Molly Marie Heckard, Trustee. Trustee name. Legal Notices. State of. Pennsylvania. NAC. 8KLQ5 PPRJJ. Resident ID. Verified. Published on 08-17-2022 by the NANP NEWS. Published on 08-18-2022 by the NANP NEWS. Published on 08-19-2022 by the NANP NEWS. PROCLAMATION OF EXISTENCE within The United States of America.

I want my information removed from this site. This information is false and this needs removed. Its the 7th of October.

I Molly Marie Heckard, request this information be removed.

Signed, Molly M Heckard

[protected]@yahoo.com

Your search seems not to recognize the minus sign. That’s fine if that’s the intention of its design, but we should be told rather having to continue scratching our heads on the apparent tradeoff of privacy for having Amazon show up in every goddamn search despite my attempts to exclude it.

There’s a reason, I’m sure. This is not an accident.

I’m going with Google. It’s hardly perfect but it’s damn sight better than what you’re offering as regards this issue.

Dave Boyce

Menlo Park, CA

[protected]@gmail.com

Please tell me why you block legitimate sites like Tryit product testing? I'm not able to submit my review of a product because you have prevented it from co.ming up. Thr tryit site error comes up tgat reviews cannot be submitted because of you. I don't want to uninstall ddg just because of thus. Your ad blockers block everything including the good sites!

I run a business here in Pace, Fl 32571, and sitting at my own desk at my office, if I search my business type, I don't even show up in your lists ... I am a computer repair service and when I search computer repair near me, I do not even show up ... I have been in business here since 1994, and if I go to google.com and do the same search, I am all over the page ... Please fix this situation or I will be forced to stop recommending your browser to my customers ...

Thank You

Karl L Albright Sr.

Owner / Karl's Computer Service

Hello, I am a longtime DDG user on both my win computer and IOS device.

I like DDG, BUT, every couple of weeks my settings get reset automatically:

1) Turns on all advertising options

2) Turns off "open links in new tab"

3) Turns on DDG installation, stats reporting, privacy reports, and short cut keys.

Clearly those are your default settings, and WHY?

While Duck Duck Go advertises itself as the "private" search engine, the default settings for Ad's is turned on and prioritized to display at the top of the returned URL's from the search. Then, every 2 or so weeks, whamo, the settings reset to default and one has to set them again.

This is the behavior of a predator search engine, not a benign one.

I have sent 3 or 4 complaints to DDG over the past year, and never received a reply other than the regular resetting of my settings. Thank you

Regards