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DuckDuckGo
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219 complaints
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B
10:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo - search

I changed to duckduckgo to get unfiltered searches (that includes Russian propaganda). I don't want my searches filtered/censored/ordered based on politics or ideology. I might as well go back to Google and fight the 'disinformation' police there. Downranking Russia related sites started on March 9, 2022. I do not want my search results downranked based on ideology.

Desired outcome: Do not filter/censor/order searches based on politics or ideology.

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2 comments
R
Apr 02, 2022 6:04 pm EDT

It would seem that I too, must ditch your product and move on to unfettered and uncensored grounds. 'BRAVE' seems the logical choice at this point. This chasing of the 1st Amendment is beginning to unravel my nerves. I would never have thought it so easy for any U.S. based company to simply toss aside that which provided their opportunity to exist in the 1st place. I'm kinda' liking the 'Go Woke; Go Broke' when it comes to this sort of poor citizenry on the part of a company. I guess we'll see ya on the flip side. Thanks for the ride, short as it was... Ron

T
Mar 30, 2022 2:28 am EDT

Exactly, I changed to DDG three years ago and have now changed to Brave. I will decide what to filter or not.

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B
8:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I changed to duckduckgo to get UNFILTERED searches and that includes Russian propaganda. You're as bad as Google once you start censoring and filtering searches. I might as well go back to Google and fight the phony mis-information police there.

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W
12:14 am EDT

DuckDuckGo - Last Chance

I came to Duck Duck Go specifically to escape the censorship of Google and Big Tech companies. I will give this a week or two for you to STOP injecting bias into your product. If you don’t reverse the down ranking of ANY sites, I will never use your products again. I mine as well go back to Google if this is where you take this.

I do not need an overlord deciding what is truth and what is propaganda. It is a slippery slope. It will be the reason you become irrelevant. Good luck. The clock is ticking.

Desired outcome: Reverse censorship decisions.

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1 comment
D
Jun 13, 2022 12:45 am EDT

I find your new typing layout very annoying. How can I retrieve your original one? Please help me, im too old (82) to be so annoyed! Thanks for your caring. Yours, Denis Cote @[protected]. Thanks again

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K
12:43 am EDT
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I used duckduckgo on iphone that has a page with a sound track I played on a site. I select the flame to close all tabs and erase any trail. Now on the control window, slide up from the bottom, the audio track is still playable with its name visable from the erased duckduckgo page. Why didn't it erase the audio track? It should erase any trail.

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D
9:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have used DuckDuckGo for years but now after finding out they are supporting censorship I will be looking for a new search engine.

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G
5:35 pm EDT

DuckDuckGo - Fire button

I had many tabs open on my Android device and was switching back and forth between them. Unknowingly, I must've accidentally touched the fire button and lost all my research...which had been ongoing for several weeks.

Can you help me? If I were a criminal and the FBI wanted my search history, you'd be able to provide it, right?

Is there any way to recover those tabs?

Is there any way to remove the fire tab?

Desired outcome: Recover search history (tabs)

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W
10:59 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

U have left ur free speech platform. U were the best free speech site but now u have sold out. I guess I’m done with duck duck go. So sad, u were a wonderful company but u have sold out ur customers

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J
10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DuckDuckGo - DuckDuckGo Censorship

I am extremely disappointed in your company's decision to control search information. This is not protection, this is violating the first amendment. I left Google for this same reason. DDG has had a massive increase in customers because we want to see all stories to make the correct decision. Knowing all sides of a story helps to make an informed decision. What's next, ending your claims of privacy? Be different. Be better. Don't give into the communism takeover.

Desired outcome: Reverse your decision to decide what is misinformation.

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1 comment
R
Mar 26, 2022 11:55 pm EDT

Wish people would learn the 1st amendment is about the government not private companies.

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J
10:29 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Absolutely disgusted with DuckDuckGo's sensoring of information. As a free world, it is absolutely paramount for people to be able to make up their own minds from all available information. Sensoring information opens the possibility for tyranny. I will not be using DuckDuckGo again.

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ADVERTISIMENT
K
1:16 am EST

DuckDuckGo - DuckDuckGo Censorship of search results

I will no longer be using DuckDuckGo. If I want a search engine that takes sides politically by censoring its search engine results so that only one side of an issue shows up in its SERPs, I may as well go back to Google or Bing.

Besides the privacy issue, which we can get from other privacy search engines, one of the selling points of DuckDuckGo was its promise of unbiased results.

Today, it might be Ukraine. What will it be tomorrow?

Desired outcome: Get back to basics and quit following the censors.

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1 comment
T
Mar 30, 2022 2:29 am EDT

I agree, and have moved to Brave

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D
11:49 pm EST

DuckDuckGo - duckduck go CEO

I want to make a complaint to the CEO. How dare he censor anything. despicable, I am telling everyone I know to ditch this outfit.

if you censor, you are probably selling info on each person as well... good grief, just another anti-American sell out, no patriotism, no common sense and sure wonder how much the ceo was paid to start censoring?

good bye and good riddance- also I see your little check the box and accept our so called privacy is more BS

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S
3:29 pm EST

DuckDuckGo - DuckDuckGo

I am terribly disappointed in your company's decision to control search information by altering your algorithm to begin down ranking sources that promote Russian "misinformation." We don't need your "protection". We can make our own informed decisions about the validity of the information a search produces. This is nothing more than DDG putting it's finger on the scale of their search results. This calls into question your whole operation. With this type of Big Brother control, it especially casts doubt on your claims of privacy for users. If I wanted a search engine with this type of limitation, I would have stayed with google. Go woke... go broke.

Desired outcome: Restore the integrity of your product. Until then, I'll be using other resources for searches.

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A
10:41 am EST
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This review was chosen algorithmically as the most valued customer feedback.

You stand accused of censorship of the free internet. Your search engine will lose everyone that it has advertised to gain over the past 8 years if you do no publically apologize, and cease this new policy immediately. Fall on your sword, and free the internet. provide good neutral search capabilities and do not bow to anyone.

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J
7:55 am EST

DuckDuckGo - duckduckgo

I joined Duck Duck go to stop the censorship of searches.

Now you, as an entity have begun "down grading" and weighing searches, which makes you NO BETTER THAN GOOGLE!

Censorship LEADS to misinformation when one group decides what is "information". In this case, Russia is doing the bidding of freedom in the world as they are fighting against the implementation of the great reset and the new world order.

Ukraine is a hotbed of corruption and their leader was placed in his position by the united states, he like Biden is a puppet.

You, as a corporation are betraying your original mission goal and literally are now, no better than google in my opinion for doing this.

People are adults and can process information without your help in deciding "which information they get to see". Again, this makes you no better than google and if I DON"T find that you have stopped this action, I will be deleting your service from my browser.

p.s. I'm not alone. for every email you get, there are probably 100,000 users NOT contacting you but have the same thoughts... actions like this could be the demise of your company in a soon-to-be free-again America.

Desired outcome: Stop weighing searches and get rid of algorithms.

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1 comment
T
Mar 28, 2022 10:39 am EDT

Agree 110%! ST0P CENS0RlNG!

N0 0NE is calling out how C0RRUPT Ukraine's so called 'leaders', especially Zalenskiyy! Ukraine's govt gave MlLLl0NS & MlLLl0NS $$$ to Ped0joe & spawn!

Lest not forget, Pres Z has damning info on Ped0joe's spawn. Maybe reason Ped0joe holding out 'Help' for Ukraine? Hoping it's destroyed.

p.s. Research vid of Pres Z & 2 other men,? #of yrs bk, in very, provocative, over sexual, dance vid. Possible music vid, though there was no sound. Very telling vid.

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ADVERTISIMENT
D
7:00 am EST

DuckDuckGo - Censorship

sad day. Who paid you to monitor and make decisions on what i can see and believe or not. DuckDuckgo has finally become the arm of the United States Government. Very Sad day. It is only down hill from here. I will not support any page that has DuckDuckgo advertise on it. I will uninstall any apps that support you. I am a well know speaker. I will be sure to talk how you are a government agent now. Telling me what I need to believe. Move along these aren't the droids you are looking for. Will echo in my head everytime I see your name. You crossed over to the darkside. You are communist DuckDuckgo

Desired outcome: Dont care to answer this.

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M
10:13 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Are you REALLY going there? I guess we are all too stupid to decide for ourselves what to believe, right? We will always have alternatives, Google, FB, DDG, & the rest. ALWAYS. If you do, I'm gone from DDG too!

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P
10:04 pm EST

DuckDuckGo - censorship

We chose your company because you promised not only our privacy but no censorship. Today you let us down. Do you people actually believe WE don't know the difference in disinformation Russian or otherwise? You jumped down that rabbit hole with the insane! I am removing your product from my phones and my computers! People are not idiots ( well some are, but we know who they are and have no issue in saying so) but Im sick of people telling me what I can read or watch and what I can not!

Desired outcome: You know when trust is freely given and it's been broken how hard it would be to get it back? you should have had enough faith in those of us who believed in you, we are disappointed .

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2 comments
D
Mar 12, 2022 6:52 am EST

sad day. Who paid you to monitor and make decisions on what i can see and believe or not. DuckDuckgo has finally become the arm of the United States Government. Very Sad day. It is only down hill from here. I will not support any page that has DuckDuckgo advertise on it. I will uninstall any apps that support you. I am a well know speaker. I will be sure to talk how you are a government agent now. Telling me what I need to believe. Move along these aren't the droids you are looking for. Will echo in my head everytime I see your name. You crossed over to the darkside.

J
Mar 12, 2022 5:44 am EST

I’m quitting, too. What gives you the right to censor information, you f*cking Nazis? The whole idea about the interest was the free flow of ideas, with users though intelligent enough to make their own decisions. In the Ukraine-US-Russia war, we have learned to not trust anything coming from Ukraine. When it turns out that a maternity and childrens hospital is a bioweapons lab, you have a problem. And it is especially a problem when the sources you allow are still peddling that garbage. So, I quit and I am going to make sure that I get at 100 more users to quit.

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J
9:07 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

While I have loved DuckDuckGo to 5 minutes ago, I would urge them to tell the CIA or whoever has pressured them to edit free speech. Just give us the information, and let US decide with all the information we can gather decide our outcomes. We have already seen every Mainstream media mouthpiece tell us about what they want us to see happening in Ukraine...

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F
9:05 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I’m disappointed you turned out no better than Google. I will not use your services as soon as I find another option.

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E
8:59 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

You are now censoring information. You were supposed to be an "Open Source" of information, and I was free to decide for myself it's source. You have violated your own standard. A standard you based your reputation on, that reputation now is no better than google or facebook.

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