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Dollar Rent A Car review: this is ridiculous!!!

TChen of Moreno Valley, US

Dec 26, 2012 6:45 pm UTC

Resolved

I have never seen people like this!
I am 19 yrs old and trying to rent a car, so I find this place
They said I have to pay extra $25 dollar per day since I'm not 25yrs old
I told them it's OK with me
They ask me for my card. insurance. and driver licence
I gave them all the stuff they ask and two debit card
And he ask me do you have your student ID or passport?
I told them I left it at home, but if you need me to pay with cash I can do that, too
[ He said then I can't rent you a car ]
And he start to ask me''do you have a thousand dollar?''
I said are you kidding me? I'm just trying to rent a car for one day and you ask me for a thousand dollar deposit?
I told them I have enough cash to pay for my rental car if you don't trust my credit
He start to ask me how much I have in my bank account?
I think I don't have to tell a stranger how much I have in my bank account, and he don't have right to ask me a question like this
While I'm thinking all this, he turn around and" run my card with $1000 dollars", and turn back to me said:I just check your card you have more than a thousand dollars in your account
And I said what? If you not gonna to rent me a car why you do that?
[ How can you run my card with a thousand dollars without asking me anything? ]
he said I can't get the money without your signature anyway
The money will return to you in a week
but the point is I'm only gonna to be here for a week
and that money is needed for me and for my vacation this week
and we start to argue...
before I leave they said something really mean to me
but a never say anything mean to them

This is a really serious problem
I'm just a student
A thousand dollar is a really big number for me
that is the money I have been saving for a long time for my trip
[ And they just hold my money for a week and humiliate me in a public place ]
I don't know how can I survive in California with a little amount cash especially I'm a girl...
[ He knew he is not gonna to rent me a car at very beginning
I don't know why he still did that to me? What's the different for me that he just robbed me? ]
He hold all the money I needed and humiliated me...

I DON'T KNOW WHO WILL SEE THIS MESSAGE
BUT I REALLY NEED SOMEBODY TO DO SOMETHING
THEY CANNOT HAVE ANY CHANCE TO DO THIS TO MORE PEOPLE
THIS IS NOT RIGHT!
AND THEY DON'T KNOW THEY JUST MESS UP MY VACATION WHICH I HAVE BEEN WAITING,
THEY DON'T KNOW HOW MUCH THEY HURT ME WITH THE WORD...

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Dollar Rent A Car Contacts

Dollar Rent A Car phone numbers

+1 (800) 800-5252

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USA & Canada

+1 (800) 800-4000

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Reservations

+1 (800) 800-6000

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International Reservations

+1 (877) 411-4300

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Vehicle Violations and Accidents

+1 (800) 235-9393

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24-Hour Roadside Assistance

+1 (800) 331-3550

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Dollar 4Business Support

+1 (800) 654-4173

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Frequent Flyer Help Desk

+1 (800) 654-0011

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Website Difficulties

+1 (800) 527-7752

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Travel Agent Commission Hotline

+1 (888) 367-4372

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Dollar GDS Helpdesk

+1 (866) 776-6667

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Canada

+44 139 220 3041

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100%
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United Kingdom

+1 (358) 000-9102

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Dollar Rent A Car emails

customerservice@dollar.com

100%
Confidence score: 100%

Support

internethelpdesk@dollar.com

92%
Confidence score: 92%

support

cservice@dollar.com

86%
Confidence score: 86%

support

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Dollar Rent A Car address

PO Box 26120, Oklahoma City, Oklahoma, 73126, United States

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