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Doc Wellbee
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2.7 3 Complaints
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Doc Wellbee Complaints 3

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C
1:01 pm EST

Doc Wellbee charges my credit card. did not order any services and don't want any.

Don't know how and/or why My credit card was charged but I don't want any of your services. Carl Jackson, 9555 State Hwy &, Worcester, NY 12197. I believe this [censored] started, when I tryed calling Spectrum to turn on my office tv system. I was asked alot of questions because they told me they were confirming my spectrum account. How do people get away with this [censored]?

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12:41 pm EDT
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Doc Wellbee unauthorized credit card charges

I found a $9.95 charge on my credit card for a service that I did not request on 5/3/2017. Disputed with my bank and they came back and said the company had proof that I made the charge. I called the customer service and was told that because my bank had a disputed it they could not do anything. They played the audio recording of me talking to them and it was actually an edited recording where the added in parts that were not there when I had been trying to cancel another membership. The recording they have of me is completely doctored. I had never agreed to what they had on the recording. Also when i told customer service that they said they use marketing companies to get subscribers and that is what they gave them. COMPLETE FRAUD.

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Update by Mika21
Jun 20, 2017 9:28 am EDT

I spoke to the Doc Wellbee team today. They were using a marketing company previously and have stopped using that company. They are aware of the issues with that marketing company and are pursuing them legally. I was told they will work to try to refund my money.

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6:32 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Doc Wellbee unauthorized debit card charges with no information received to date in mail

On 10/29/15 I called [protected] to claim a reward notice sent to my residence. I had to agree to listening to their promotions and was told there would be a $5.95 processing fee which is how my visa debit card number was obtained. The claim # given was [protected]. The only company I recall agreeing to a trial membership for free was Daily Savings Network, which I cancelled within the trial period when I received their welcome letter. I was told by the notice of reward people that I would be getting the $100 gift card in the mail and checked several times with them when I received nothing these last few months in the mail. I only noticed debit card withdrawals from Docwellbee Company today checking my bank statements [protected]) for 6 different charges on 11-02, 11-16, and 12-14-15 totaling $108.60. I called this company to find out why I am being charged for nothing and was not aware I was even a member because I received nothing in the mail from them at all. All I could do was to cancel the membership to avoid further charges and was only credited for $24.90 per their representative and told I couldn't get any previously so-called sent mail regarding the membership. The # I called is [protected]. I sent them an email with my complaints I was given the company name Leedgen Co. in Akron, Ohio from a cust. service rep when I called again to get some answers as they were the ones who started this with their claim reward nonsense to begin with. That # is [protected]. I will provide that email and the bank statements after I submit this to you and see if it is worth pursuing. It is all very confusing and I smell a rat in this business.

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Diantra Rasheeda James
US
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Aug 28, 2017 3:45 am EDT

This happened to me too when I tried to call back the phone on the phone number they call me on it was disconnected I called the back explained the situation they sent me out a new card and gave me my money back as well !

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Nyasia Grant
US
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Aug 18, 2017 7:09 pm EDT

if this happens, how can you get your money back and find what the money is being used for?

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Cindyscamaross
US
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Aug 09, 2017 4:09 pm EDT

Same thing here! Just checked my account and there was the $24.95 deducted. Never did received the gift card either! What a scam! I should have known better! Trying to call and they keep you on hold forever or you can leave a message during normal business hours! Ended up having to leave message as no one answered and it was an hour before they close on a Wednesday afternoon! I WILL get to the bottom of this!

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Cindyscamaross
US
Send a message
Aug 10, 2017 9:06 pm EDT
Replying to comment of Cindyscamaross

UPDATE: Supervisor called me today from my message yesterday. Come to find out what they offer is not what was told to me on the original marketing call! Same as RS Rendon above, I have Medicaid which pays for everything so why would I need it! I wouldn't! I would have NEVER EVER agreed to signing up for something like that whatsoever. Supervisor said you were verified by 3rd party as to your authorization of this charge! I told her I certainly did not agree to anything to do with medical whatever it is they do! Would only cancel my subscription, but would not refund my money because the 14 days was up! Ah excuse me! I never even agreed to your services so how can my 14 days even up?! She wouldn't not budge! Told her they were nothing but scammers and I was reporting them to the BB, fighting the charges with my bank against them, and anything else I can do to stop these THIEVES! DO NOT DO BUSINESS WITH THIS COMPANY!

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rs rendon
US
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Jul 31, 2016 11:39 am EDT

I just reviewed my bank statement after a couple of months and found that docwellbee was charging me a monthly fee of 24.95 for something I did not request too. I have full Medical, Dental and Vision through my employer why would I purchase a dental/vision plan? Fraud. They got me too with the whole giftcard of 100 dollars too. Don't trust this company.

Is Doc Wellbee Legit?

Doc Wellbee earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Doc Wellbee to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, Doc Wellbee is known for their high standards and safety. If you're thinking about dealing with Doc Wellbee, it's wise to check how they handle complaints.

We found clear and detailed contact information for Doc Wellbee. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Doc Wellbee's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Docwellbee.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Docwellbee.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The docwellbee.com may offer a niche product or service that is only of interest to a smaller audience.
  • Doc Wellbee protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Doc Wellbee complaint handling

Doc Wellbee reviews first appeared on Complaints Board on Dec 15, 2015. The latest review charges my credit card. did not order any services and don't want any. was posted on Feb 27, 2020. The latest complaint unauthorized debit card charges with no information received to date in mail was resolved on Dec 15, 2015. Doc Wellbee has an average consumer rating of 3 stars from 3 reviews. Doc Wellbee has resolved 1 complaints.
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  1. Doc Wellbee Contacts

  2. Doc Wellbee phone numbers
    +1 (866) 519-7667
    +1 (866) 519-7667
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    +1 (800) 441-0380
    +1 (800) 441-0380
    Click up if you have successfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number 0 0 users reported that they have successfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number Click down if you have unsuccessfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number 0 0 users reported that they have UNsuccessfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number
    Head Office
  3. Doc Wellbee emails
  4. Doc Wellbee address
    7400 Gaylord Pkwy, Frisco, Texas, 75034-9463, United States
  5. Doc Wellbee social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025

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Doc Wellbee working hours

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