DMCI Homes — customer care doesn't care
One thing to watch out sa DMCI Homes. Meron silang Customer Care pero all this department does is just to forward the complaints to the concerned department. Para lang syang Secretary's Office o kaya Receiving and Forwarding Section, receive complaints and forward complaints. If you would follow-up dahil wala kang nare-receive na response and action, they would say that they already forwarded to the concerned department and that the concerned department is separate from them. It's the end of their function, there is nothing more that they can do.