Menu
Write a review
File a complaint
Direct Energy Services

Direct Energy Services review: Bait-and-switch

S
Author of the review
9:38 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Direct energy is a scam. I signed up for 6.8 cents per kwh on 15-feb-2014, received a confirmation, and they subsequently wrote in an email on 6-mar-2014 that there was a problem and to call [protected], at which time they then said that the rate is now 9.7 cents per kwh.

That's bait and switch and that is illegal.

Consumers should file complaints with the attorney general, the bbb, [redacted].com, complaintsboard.com, and as many other consumer alert web-sites as possible.
[protected]@summars. Us
Confirmed directenergy. Account # [protected]

View 0 more photos

0 comments

Add a comment

More Direct Energy Services reviews & complaints

Direct Energy Services - Owner 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Direct Energy Services - Contract and fees
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Direct Energy Services - Overbilling
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Direct Energy Services - Protection scam plan 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Direct Energy Services reviews and complaints