The complaint has been investigated and
resolved to the customer's satisfactionResolved Direct Knife Sales — merchandise not recieved,no reply from vender.
resolved to the customer's satisfaction
I purchased a knife from these people on Jan-11/2010.I have not recieved it yet.I am in Canada but have never had a problem with either Canadian or Us postal delivery.I have made several(lots) of purchases this way and always received my merchandise.I tried phoning them and no reply, all I got was an answering machine.I e-Mailed them inquiring if they had indeed shipped it and same thing!No reply!The total for the order was $54.99 and I would like at least for them to ship me another knife, or a refund.I am [protected]@Cogeco.ca, or I can be reached at [protected].Thank you.
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