Digital River/trend Microunauthorized credit card charge

This review was posted by
a verified customer
Verified customer

My credit card statement received today shows an unathorized charge for $34.95 from DRI Trend.

I called the number 952.253.1234 for DRI and had a "live" person remove me from the "automated" renewal list. He said they would put through a Debit to my credit card account for the $34.95 today and later I received an email telling me that my account with Micro Trend was cancelled.

Keep in mind THAT I NEVER ORDERED A RENEWAL. They simply did that on their own initiative knowing that a certain number of customers will not notice the unauthorized charge and another percentage will just accept it, even though they have never ordered it. A SCAM!


  • Ia
    I am not paying for that Mar 29, 2010

    Same thing happened to me, I informed my fraud department of my credit card to immediatley stop and reverse the transaction due to the unauthorized charge. If this keeps up Trend Micro will loose a loyal customer! I have enjoyed their software program for several years and have never had this issue. I will be on the phone with them shortley...

    0 Votes
  • Em
    Emilda Sep 30, 2011

    Where can I buy trend micro aside from digital river? One that is safe financially.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem