Diamond Wireless — the verizon diamond wireless insurance is a complete scam

Been paying for insurance to them at 10.00 bucks a month since oct of 2014 . put in a claim to them July of 2017 and pretty much got the blow off and they found a away out of it . I explaind that i am handycaped and have no way or can i jump through the hoops that they are asking of me to do . All I get is the same, sorry charlie . Even if they did decide to do the right thing and cover it its a $ 200 dollar duductable . By the time you add it all up it is cheaper just to do your 24 months and up grade . Please dont fall for there BS and waste your money with . even thou there is the verizon name verizon says they are independent for they and wont lift a finger to help you .