Contacted a support representative by the name of "J Gara" from Dex Knows.
I could not believe how the rep treats new customers. The rep ended the chat multiple times without explanation, was extremely rude and refused to help with the listing of my business because she/he was sure I was not with the company.
I asked to fix a URL of our website because they scrapped our listing, included incorrect website information and then told me that they will need a few weeks to resolve this.
Who needs several weeks to enter a listing and change a website url?
I was smoothed into a account with DEXKNOWS stating it would be a free month to see how it would work for my business and then a $225 fee for the yr to keep the advertisement they set for me and also told me I had a 30 day trial to cancel at anytime before that to save me any charges that would be billed. I went ahead and tried it out for a week and notice it was taking longer than they reported to me it would to make all set and ready i only got to see a partial design of what it would be but no actual contacts where made to me from there website for me and i did asked and write several times to them and askedd to close this account and they do there best to not cancel and charge me for something that is going to make my business look bad i have not gotting any customers from them all my customers call me from my original ad i use on craigslist and nothing from dexknows but they will not break the account to cancel I feel I have been scammed and now I will loose all my hard work by a scam website co who cares not of there customers or in helping them to strive in accomplishment in running a business and would rather close someone down than help them Especially when I can't afford there help cause of no actual upgrade for me in my business just a loss from them in charging me for something I do not need...Concerned new business owner