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Jenkins Restorations
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Jenkins Restorations
reviews & complaints

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7 complaints
1 resolved 6 unresolved
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4:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Water leak damaged service provided by Jenkinks (Christopher Jenkins, Core Claims Estimator/Project Manager,16200 E 2nd Ave, Unit 150, Aurora, CO 80011, Office: 720‑492‑1760, Cell: 719‑472‑4890, Fax: 720‑492‑1760) was unprofessional, left the work in unfinished state for 5 months, poor quality work, also damaged the tile during restoration...

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11:59 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am writing a complaint I usually do not do these types of things but I had the most Horrific experience of my life. My house had water damage in October of 2020 from a leaky dishwasher... it took these guys at Jenkins over 9 months to finish this job! The quality is so so bad. I am so deeply regretful of going with my insurance company's recommendation! I...

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10:07 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company has still not finished it's work...and wants me to sign over checks from my insurance company. It's been a year our kitchen, laundry room and parts of our basement were flooded. They didn't finish the laundry room, it took 3 times to even get close to finishing our hardwood floor properly...and that was a huge fight! Hardwood floor: 1-wrong...

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4:39 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

By way of commitment to Jenkins Restorations, I am offering my final remarks on the project I've posted complaints about previously. Once Jenkins re-assigned my effort to a new management team (i.e., corporately), I received the attention and care I would have hoped had been applied since the beginning of the project. Unfortunately, the damage had already been done which we had to bring to negotiated settlement.

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1:11 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Jenkins restoration — not fit for business Make it stop! We are in the midst of repairs done by jenkins due to water damage in our home. They were recommended by our insurance company who has been our only advocate to date. We are thousands of dollars in the hole as a result of their damage. Since the day jenkins arrived to provide an estimate and we...

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7:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Worst Contractor Experience Ever. Jenkins Restoration was recommended by my insurance company to provide comprehensive care after a water leak in my home. I did not realized that "comprehensive" would include all of the damage, mistakes, miscues, and lack of attention at the hands of Jenkins. Since they first came to the house to estimate the damage: 1...

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C
2:39 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had extensive water damage through 3 levels of my home. My insurance company's recommendation was Jenkins Restoration for water mitigation and since Jenkins could send a crew out that evening, I went with their recommendation. The water mitigation crew was wonderful so based on that experience I decided to allow Jenkins Restoration to complete the...

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+1 888 450 6580
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