Menu
Write a review
File a complaint
CB Fast Food Chains Del Taco 3010 Highland Dr, Salt Lake City, UT, 84106, US
Del Taco company logo
Del Taco
reviews & complaints
Del Taco company logo

Del Taco

3010 Highland Dr, Salt Lake City, UT, 84106, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
B
6:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Del Taco - Service

We went to the drive up today (07/01/20) and placed an order for two crisp chicken rollups, one crisp Dell Taco (with no tomatoes) and a large order of chedder poppers.
We were told they don't make chedder poppers anymore, ok, that's fine... remove the advertisement then.
I know that it's prudent to check the order before driving away, but we pulled away from the window and then checked the order. None of it was right. We couldn't identify the chicken items and the taco was soft shell with tomatoes.
Still, not a huge deal, and fixable. However we drove back around to the window, explained that the order was incorrect and the employee at the window chose to argue with us, that we did have what we ordered. Unfortunately they didn't include a receipt with the order so, we disagreed, said we had not ordered these items, and instead of simply replacing the food with what we had ordered another employee decided to join in the argument.
This was very annoying because we've generally been treated well there before, and we eat there several times a week. I should say we did. We won't now.

But maybe the employee's need a brush up course on business professional behavior.

Read full complaint
Hide full review