Del Taco reviews and complaints 1
View all 418 complaintsDel Taco - Service
We went to the drive up today (07/01/20) and placed an order for two crisp chicken rollups, one crisp Dell Taco (with no tomatoes) and a large order of chedder poppers.
We were told they don't make chedder poppers anymore, ok, that's fine... remove the advertisement then.
I know that it's prudent to check the order before driving away, but we pulled away from the window and then checked the order. None of it was right. We couldn't identify the chicken items and the taco was soft shell with tomatoes.
Still, not a huge deal, and fixable. However we drove back around to the window, explained that the order was incorrect and the employee at the window chose to argue with us, that we did have what we ordered. Unfortunately they didn't include a receipt with the order so, we disagreed, said we had not ordered these items, and instead of simply replacing the food with what we had ordered another employee decided to join in the argument.
This was very annoying because we've generally been treated well there before, and we eat there several times a week. I should say we did. We won't now.
But maybe the employee's need a brush up course on business professional behavior.
Latest Del Taco Reviews
Threat of being hit and being a diabetic. Being flipped off by your general manager. Food product, presentation, service Everything Drive Thru Order WRONG False advertisement, extremely rude employeesGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!