Latest Reviews and Complaints
Disappointing Shipping and Customer Service Experience at DebSpecs
Went to DebSpecs to order me some glasses, but it took them like 5 days just to get around to "processing" my order. I was getting a little antsy waiting around, so I decided to give them a call and see what was up. They told me they'd be shipping it out tomorrow, so I was like okay cool cool.
BUT THEN, two more days went by and my stuff still hadn't shipped. That's when I had it and gave them another call, but this time I cancelled my whole order. I was out here waiting for glasses like a fool!
I mean, dang, if they're trying to be the online shopping place to be, they gotta work on their shipping speed. And don't even get me started on customer service, because I didn't get a single sorry or apology out of them when I called. Like, hello, I'm trying to give y'all my money and you're not even being polite about it.
Overall, I wouldn't recommend DebSpecs to anyone. Stick with a place that actually knows how to handle orders in a timely manner and cares about their customers.
DebSpecs Reviews and Complaints
DebSpecs’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of eyewear customers are dissatisfied with their reading glasses.
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DebSpecs Contacts
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DebSpecs phone numbersClick up if you have successfully reached DebSpecs by calling +1 (516) 935-4584 phone number 0 0 users reported that they have successfully reached DebSpecs by calling +1 (516) 935-4584 phone number Click down if you have unsuccessfully reached DebSpecs by calling +1 (516) 935-4584 phone number 0 0 users reported that they have UNsuccessfully reached DebSpecs by calling +1 (516) 935-4584 phone number
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DebSpecs emailssupport@debspecs.com99%Confidence score: 99%Supporthelp@debspecs.com94%Confidence score: 94%Support
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 06, 2025
Bought a pair of readers and week after I got it the lens started to pop out. Call customer service after two tries they did call me back. Said that they were going to send me a a call tag, but they never did called and sent emails and never heard from them again. Stay away from the site.