DebSpecs’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of eyewear customers are dissatisfied with their reading glasses.
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Disappointing Shipping and Customer Service Experience at DebSpecs
Went to DebSpecs to order me some glasses, but it took them like 5 days just to get around to "processing" my order. I was getting a little antsy waiting around, so I decided to give them a call and see what was up. They told me they'd be shipping it out tomorrow, so I was like okay cool cool.
BUT THEN, two more days went by and my stuff still hadn't shipped. That's when I had it and gave them another call, but this time I cancelled my whole order. I was out here waiting for glasses like a fool!
I mean, dang, if they're trying to be the online shopping place to be, they gotta work on their shipping speed. And don't even get me started on customer service, because I didn't get a single sorry or apology out of them when I called. Like, hello, I'm trying to give y'all my money and you're not even being polite about it.
Overall, I wouldn't recommend DebSpecs to anyone. Stick with a place that actually knows how to handle orders in a timely manner and cares about their customers.
Is DebSpecs Legit?
DebSpecs earns a trustworthiness rating of 77%
Reliable, but always remember to protect your data.
Debspecs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Debspecs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for DebSpecs have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Debspecs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to DebSpecs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to DebSpecs. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of DebSpecs complaint handling
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DebSpecs Contacts
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DebSpecs phone numbers+1 (516) 935-4584+1 (516) 935-4584Click up if you have successfully reached DebSpecs by calling +1 (516) 935-4584 phone number 0 0 users reported that they have successfully reached DebSpecs by calling +1 (516) 935-4584 phone number Click down if you have unsuccessfully reached DebSpecs by calling +1 (516) 935-4584 phone number 0 0 users reported that they have UNsuccessfully reached DebSpecs by calling +1 (516) 935-4584 phone number
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DebSpecs emailssupport@debspecs.com99%Confidence score: 99%Supporthelp@debspecs.com94%Confidence score: 94%Support
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DebSpecs social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 01, 2025
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Bought a pair of readers and week after I got it the lens started to pop out. Call customer service after two tries they did call me back. Said that they were going to send me a a call tag, but they never did called and sent emails and never heard from them again. Stay away from the site.