Daraz.pk  -  refund daraz wallet withdraw issue

In Daraz wallet withdraw payment was show successful transfer but still not receive any payment in my account please solve my issue as soon as possible em still waiting from 16 may and today is 21 May
In Daraz wallet withdraw payment was show successful transfer but still not receive any payment in my account please solve my issue as soon as possible em still waiting from 16 may and today is 21 May next time em not doing any shopping from daraz and use any daraz wallet its last enough for me very slow service no better response i just want my money back