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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Customer Service Phone, Email, Contacts

Dalton Plumbing, Heating, Cooling, Electric & Fireplaces
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4.2 16 Reviews
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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Reviews 16

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Very courteous and professional phone customer support, helpful in getting scheduled

Very courteous and professional phone customer support, helpful in getting scheduled. Prompt arrival even ahead of schedule. Capable and professional drain cleaning, explaining as they went. I would recommend them again.

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G. Breitenberg
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Awesome work everytkme I have dealt with them. Always so nice, friendly, and helpful. Go above and beyond expectations everytime!

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L. Collier
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After buying a new house I made a huge mistake contacting Dalton Plumbing and Heating to have major work done and joined their service club agreement to save money on labor and parts. On their first Furnace/Heating inspection I asked about installation of a new thermostat with WiFi since the present thermostat's Wi-Fi was not working. I was quoted $1050 for a new Wi-Fi thermostat to be installed in the exact same location in the basement or they could move it the hallway directly above running the wire through the floor and up into the hallway. Either location the price was the same, so for that price I thought might as well have them move it to the first floor. We scheduled installation for a new thermostat, I canceled the appointment the next day, because I found the exact same thermostat that they sell at *** for $200 with easy DIY installation and required only two screws and the transfer of 4 to 6 wires. I still need my air conditioning inspected since we had never used it and before *** the area and they came out the same day inspected the air conditioning and just happened to have a Wi-Fi thermostat in the truck and installed the new thermostat in less than 15 minutes for a total service call visit and new thermostat installation with Wi-Fi for $350. I contacted Dalton Plumbing and Heating to cancel my monthly $13 club service agreement. I talked to a office manager and she refused to cancel my service agreement stating I must pay for the service plan for one year. She then threatened me that if I canceled payment that I would be sent a *** to pay 20% for past services on any prior bills. I asked her to have the owner contact me, and after 2 days never heard from anybody. Why would I have Dalton PH do any more work for me since I lost total confidence and trust in their ability to charge me a reasonable price for the same service that their local competitor change. This was blatant price gouging.

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E. Bogan
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Very courteous and professional phone customer support, helpful in getting scheduled. Prompt arrival even ahead of schedule. Capable and professional drain cleaning, explaining as they went. I would recommend them again.

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J. Brakus
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did a fantastic job! He went above and beyond all of my expectations!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces As always, today's service was exceptional

As always, today's service was exceptional. Brad was friendly and professional. He explained everything to me and did it in a manner I could understand. I am a faithful Dalton customer and would like Brad to always be my service rep.

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B. Stanton
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Plumbing backed up in my basement on 12/29/22.Called Dalton's answering service (it is impossible to talk to anyone).They informed me they couldn't get there before 12/30 after hours but if I wanted to join their subscription service for $13 a month my call charge would be reduced to $49(i think that is the correct amount) and I would get 20% off of any parts they would need. It was well after the 5pm 'appointment' time before the technician arrived.He was there for approx 2 hours and couldn't get the drain opened up. And broke the clean out cover.He told me they would need to bring in bigger equipment, but it was currently broken.So we decided that I would have the city clean out their line and call Dalton's to let them know if that opened the line up. 8am I called the city, they were there by 8:30 and had flushed my line by 9am.I called right away and reported to Dalton's answering service.Nothing.I called again (answering service) on 12/31 and was told they weren't going to be able to get the equipment they needed until Tuesday!I hung up and called a competitor who was there within 1 hour and had my toilets working within 1 1/2 hours.When I called to speak to a manager, I spoke to two gentlemen about the situation who assured me that that was not how they normally treated 14 year customers and I could send them the Competitors *** and they would take care of it.Fast forward to beginning of Feb.My boiler went out, called Dalton, they sent a tech.He said I needed a new gas fitting of some kind, $1200. He replaced when parts came in.Boiler went down and he came back.We had some scheduling difficulties so he asked if he could check it without me there, I said yes but to be careful of my pets getting out.He assured me he would be careful. My daughter gets home at 3:30 to the back door hanging wide open, (tech was there at 10am).I called again and again, words but no action. I am still waiting for a new clean out cover over a month later. They have done nothing!

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R. Lang
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Excellent timely service on Gas fireplace insert. Work area kept clean and good communication

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L. Denesik
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The electrician from Dalton was very knowledgeable and did his work very quickly. He was also very polite.

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K. Maggio
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from Dalton Plumbing, Heating, Cooling ... was prompt, friendly, efficient and thorough. He came for our annual electrical inspection. *** was knowledgable.

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Dalton Plumbing, Heating, Cooling, Electric & Fireplaces came to do an annual heating visit

Dalton Plumbing, Heating, Cooling, Electric & Fireplaces came to do an annual heating visit. They were punctual and very professional. After making a thorough inspection, they replaced the furnace filter and thermostat batteries. I appreciate their technician answering all my questions and concerns.

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C. Considine
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Your plumber, *** was excellent. He 2as organized, efficient, friendly and knew his stuff. He cleaned up after himself. I couldn't be happier! Thank you ***...

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C. Keeling
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I called because my one year old fireplace gas log would not light. The technician was friendly, courteous and after checking, he replaced a battery that I didn't know existed. I was charged $143 for one AA battery and a trip fee. I thought that was a very expensive fee for 15 minutes of time.

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D. Connelly
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P was very efficient and I appreciate his expertise and follow through with my fireplace issues

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces HVAC tech Brad Pieper arrived promptly answered all my questions and was very courteous

HVAC tech Brad Pieper arrived promptly answered all my questions and was very courteous. I felt his answers were confident and he was very knowledgeable about his job. Definitely would recommend Dalton and Brad especially for any hvac needs.

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C. Quigley
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Very good service. Good explanations of work done. Work done quickly and efficiently.

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B. Kirlin
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Kyle was on call Saturday to resolve a relay switch issue we had with our furnace. All was working the day before after our fall service but the relay switch became stuck in the heat run mode and would not shut off. Kyle was quick to come out and identify this issue. Kyle was patient with us and explained how the whole system worked so we were confident with all the settings and how our furnace is suppose to function correctly. All is working great and we appreciate Dalton PHCEF for having Kyle ready to assist us on the weekend. Nice work Kyle!

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J. Fadel
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We bought a home with a gas fireplace which we knew nothing about so we needed to be taught everything. *** the service manager came and lit the pilot light and explained how everything works, checked to be sure it was in good working order and left everything clean and tidy. We will definitely call them with any heating, cooling, fireplace or plumbing needs in the future!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Brad came today for the biannual check of the furnace and air conditioner

Brad came today for the biannual check of the furnace and air conditioner. He was great - explaining everything so that I understood what he was looking for. Also, asking questions to make sure I understood features of the system that I have.

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces As always my experience with Dalton's has been vastly informative as well as pleasant

As always my experience with Dalton's has been vastly informative as well as pleasant. Matt who checked out my electrical system and Brad who serviced my air conditioner once again did an exceptionally fine job representing Dalton's high standards!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces We have used Dalton's PHC several times for various issues and we are always very happy with the results

We have used Dalton's PHC several times for various issues and we are always very happy with the results. They come out super fast, they are always friendly and knowledgeable, and we feel the prices are very fair. Well worth getting their membership! What a great option.

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces I called because my one year old fireplace gas log would not light

I called because my one year old fireplace gas log would not light. The technician was friendly, courteous and after checking, he replaced a battery that I didn't know existed. I was charged $143 for one AA battery and a trip fee. I thought that was a very expensive fee for 15 minutes of time.

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Today we had a tech and his trainee do a check on my gas furnace and gas fireplace

Today we had a tech and his trainee do a check on my gas furnace and gas fireplace. Both were extremely polite and very knowledgeable. The tech repeatedly asked if I had any questions and explained step by step what he was doing. I highly recommend Dalton I even signed to their maintenance plan! Keep up the great job!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Brad Pieper was very helpful

Brad Pieper was very helpful. He was polite, respectful, and very knowledgeable. He completed an inspection of our air conditioner, educated us on the benefits of a membership, and shared specifics on fireplace options for the future. We are very pleased with his service I all aspects and prefer him to be our inspection provider for heating, cooling, and fireplace needs!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces We bought a home with a gas fireplace which we knew nothing about so we needed to be taught everything

We bought a home with a gas fireplace which we knew nothing about so we needed to be taught everything. The service manager from Dalton Plumbing, Heating, Cooling, Electric & Fireplaces came and lit the pilot light and explained how everything works, checked to be sure it was in good working order and left everything clean and tidy. We will definitely call them with any heating, cooling, fireplace or plumbing needs in the future!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Brad Dalton provided our Spring service check on our furnace and air conditioner

Brad Dalton provided our Spring service check on our furnace and air conditioner. He also cleaned our dryer vent from the outside. He did an excellent job both in his technical services and in explaining the work completed. He made recommendations on how we could correctly clean our air filter, heat ducts, and AC. Brad was very pleasant and professional. Outside of his professional responsibilities, Brad also gave us advice on the correct way to wear our face mask (as I was wearing it upside down!). Thanks, Brad!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Kyle was on call Saturday to resolve a relay switch issue we had with our furnace

Kyle was on call Saturday to resolve a relay switch issue we had with our furnace. All was working the day before after our fall service but the relay switch became stuck in the heat run mode and would not shut off. Kyle was quick to come out and identify this issue. Kyle was patient with us and explained how the whole system worked so we were confident with all the settings and how our furnace is suppose to function correctly. All is working great and we appreciate Dalton PHCEF for having Kyle ready to assist us on the weekend. Nice work Kyle!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces I purchased the membership after having my fireplace cleaned ( Justin did a great job on it)

I purchased the membership after having my fireplace cleaned ( Justin did a great job on it). I decided to use the membership to have my A/C checked. I was told I needed a new Capacitor and the cost was 314 but with membership I could get it for 251. It took maybe 10 minutes to disengage and connect the new one. I looked up my A/C and found the part that sold for 21.60! After talking with other Plumbing and Heating business', they said that was WAY out of line. I went to Dalton's and inquired and was told that that price included the technician knowing what to find and the training it took. What, I am paying for training THEIR employees to do their job? Do not purchase a membership!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Plumbing backed up in my basement on 12/29/22

Plumbing backed up in my basement on 12/29/22. Called Dalton Plumbing, Heating, Cooling, Electric & Fireplaces' answering service (it is impossible to talk to anyone). They informed me they couldn't get there before 12/30 after hours but if I wanted to join their subscription service for $13 a month my call charge would be reduced to $49 (i think that is the correct amount) and I would get 20% off of any parts they would need. It was well after the 5pm 'appointment' time before the technician arrived. He was there for approx 2 hours and couldn't get the drain opened up. And broke the clean out cover. He told me they would need to bring in bigger equipment, but it was currently broken. So we decided that I would have the city clean out their line and call Dalton Plumbing, Heating, Cooling, Electric & Fireplaces to let them know if that opened the line up. 8am I called the city, they were there by 8:30 and had flushed my line by 9am. I called right away and reported to Dalton Plumbing, Heating, Cooling, Electric & Fireplaces' answering service. Nothing. I called again (answering service) on 12/31 and was told they weren't going to be able to get the equipment they needed until Tuesday! I hung up and called a competitor who was there within 1 hour and had my toilets working within 1 1/2 hours. When I called to speak to a manager, I spoke to two gentlemen about the situation who assured me that that was not how they normally treated 14 year customers and I could send them the Competitors invoice and they would take care of it. Fast forward to the beginning of Feb. My boiler went out, called Dalton Plumbing, Heating, Cooling, Electric & Fireplaces, they sent a tech. He said I needed a new gas fitting of some kind, $1200. He replaced when parts came in. Boiler went down and he came back. We had some scheduling difficulties so he asked if he could check it without me there, I said yes but to be careful of my pets getting out. He assured me he would be careful. My daughter gets home at 3:30 to the back door hanging wide open, (tech was there at 10am). I called again and again, words but no action. I am still waiting for a new clean out cover over a month later. They have done nothing!

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Dalton Plumbing, Heating, Cooling, Electric & Fireplaces After buying a new house I made a huge mistake contacting Dalton Plumbing, Heating, Cooling, Electric & Fireplaces to have major work done and

After buying a new house I made a huge mistake contacting Dalton Plumbing, Heating, Cooling, Electric & Fireplaces to have major work done and joined their service club agreement to save money on labor and parts. On their first Furnace/Heating inspection I asked about installation of a new thermostat with WiFi since the present thermostat's Wi-Fi was not working. I was quoted $1050 for a new Wi-Fi thermostat to be installed in the exact same location in the basement or they could move it the hallway directly above running the wire through the floor and up into the hallway. Either location the price was the same, so for that price I thought might as well have them move it to the first floor. We scheduled installation for a new thermostat, I canceled the appointment the next day, because I found the exact same thermostat that they sell at *** for $200 with easy DIY installation and required only two screws and the transfer of 4 to 6 wires. I still need my air conditioning inspected since we had never used it and before the summer heat hits the area and they came out the same day inspected the air conditioning and just happened to have a Wi-Fi thermostat in the truck and installed the new thermostat in less than 15 minutes for a total service call visit and new thermostat installation with Wi-Fi for $350. I contacted Dalton Plumbing, Heating, Cooling, Electric & Fireplaces to cancel my monthly $13 club service agreement. I talked to a office manager and she refused to cancel my service agreement stating I must pay for the service plan for one year. She then threatened me that if I canceled payment that I would be sent a *** to pay 20% for past services on any prior bills. I asked her to have the owner contact me, and after 2 days never heard from anybody. Why would I have Dalton Plumbing, Heating, Cooling, Electric & Fireplaces do any more work for me since I lost total confidence and trust in their ability to charge me a reasonable price for the same service that their local competitor change. This was blatant price gouging.

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Is Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Legit?

Dalton Plumbing, Heating, Cooling, Electric & Fireplaces earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Dalton Plumbing, Heating, Cooling, Electric & Fireplaces stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Dalton Plumbing, Heating, Cooling, Electric & Fireplaces's reputation as a trustworthy leader in their field. Customers can rely on Dalton Plumbing, Heating, Cooling, Electric & Fireplaces's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Dalton Plumbing, Heating, Cooling, Electric & Fireplaces. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Dalton Plumbing, Heating, Cooling, Electric & Fireplaces has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Dalton Plumbing, Heating, Cooling, Electric & Fireplaces has claimed the domain name for daltonphc.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Daltonphc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

About Dalton Plumbing, Heating, Cooling, Electric & Fireplaces

Screenshot Dalton Plumbing, Heating, Cooling, Electric & Fireplaces
Dalton Plumbing, Heating, Cooling, Electric & Fireplaces is a trusted and reliable company offering a wide range of services to meet all your residential and commercial needs. With their team of skilled professionals, they specialize in plumbing, heating, cooling, electrical, and fireplace installations and repairs. Whether you need a new HVAC system installed, a leaky faucet fixed, or a fireplace upgrade, Dalton PHC has got you covered. With their commitment to quality workmanship and exceptional customer service, you can trust them to get the job done right the first time. Visit their website daltonphc.com to learn more about their services and schedule an appointment today.
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  1. Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Contacts

  2. Dalton Plumbing, Heating, Cooling, Electric & Fireplaces phone numbers
    +1 (319) 266-3513
    +1 (319) 266-3513
    Click up if you have successfully reached Dalton Plumbing, Heating, Cooling, Electric & Fireplaces by calling +1 (319) 266-3513 phone number 0 0 users reported that they have successfully reached Dalton Plumbing, Heating, Cooling, Electric & Fireplaces by calling +1 (319) 266-3513 phone number Click down if you have unsuccessfully reached Dalton Plumbing, Heating, Cooling, Electric & Fireplaces by calling +1 (319) 266-3513 phone number 0 0 users reported that they have UNsuccessfully reached Dalton Plumbing, Heating, Cooling, Electric & Fireplaces by calling +1 (319) 266-3513 phone number
  3. Dalton Plumbing, Heating, Cooling, Electric & Fireplaces emails
  4. Dalton Plumbing, Heating, Cooling, Electric & Fireplaces address
    5536 Nordic Dr, Cedar Falls, Iowa, 50613-6950, United States
  5. Dalton Plumbing, Heating, Cooling, Electric & Fireplaces social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 04, 2024
Dalton Plumbing, Heating, Cooling, Electric & Fireplaces Category
Dalton Plumbing, Heating, Cooling, Electric & Fireplaces is ranked 82 among 210 companies in the Electricians and Plumbing category

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