The complaint has been investigated and
resolved to the customer's satisfactionResolved Cyber Defender — Their free virus removal hi-jacked my computer
resolved to the customer's satisfaction
I down loaded the free antvirus and yes it does run a scan and it does find a virus, but then they want BIG MONEY to remove the virus. When I declined, the scan would not remove. I have tried to remove ot for months and it will not let me romove it, not even in safe mode. A box remains up the entire time my computer is on trying to block every porgram that is running. I have called so many times and they will not help me. THey recommend that I take it to someone and pay to have it removed. What ever you do don't do business with them.
The complaint has been investigated and resolved to the customer's satisfaction.