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Culligan International Company Customer Service

Culligan International Company

9399 West Higgins Rd, Ste 1100
United States - 60018

Customer Support Phone Numbers

+1 877 350 9859(United States)
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+61 401 077 245(Australia)
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+64 92 743 143(New Zealand)
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+852 23 450 177(Hong Kong)
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+62 216 586 7219(Indonesia)
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+63 25 613 112(Philippines)
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+66 26 530 438(Thailand)
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+54 114 588 9000(Argentina)
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+57 18 785 454(Colombia)
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+506 25 452 500(Costa Rica)
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+1 787 788 8968(Puerto Rico)
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+58 251 252 0751(Venezuela)
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+1 847 430 1519(United States)
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+852 23 574 106(Hong Kong)
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+66 26 533 706(Thailand)
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Calgary, Alberta T2P 4K9

Unit 10 / 8-10 Dympna Street, Cromer 2099 – Sydney, NSW, Australia

New Zealand
Unit 2/32 Crooks Road, East Tamaki 2013, Auckland

Paul Gilsonlaan 45-49, 1601 Ruisbroek, Belgium

2, rue René Caudron, 78960 Voisins le Bretonneux, France
Via Gandolfi 640057, cadriano Di Granarolo Emilia, Bologna Italy
Calle Trepadella, 12, 08755 Castellbisbal, Barcelona, Spain
Sahrayicedid Mah. Guzide Sokak № 9/4, Mogulkoc Is Merkezi, Kadikoy, Istanbul, Turkey
Room 2D, Hui Center Building, 315 West Guangyuan Road, Shanghai, China 200030

286 Chalan San Antonio, Tamuning  96913, Guam

Hong Kong
Unit M1, M/F., Sunbeam Centre, 27 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong

Grand Palace Kemayoran, Rukan A-11, Jl Benyamin Suaeb Blok A5, Jakarta 10630, Indonesia

Biko Engineering Co. Ltd, 3-61 Shuri-Yamakawa-Cho, Naha City, Okinawa 903

P.O.Box: 23867, Office № 15, 1st Floor, Al Rehab Complex C-Ring Road, Doha

Aqua Technologies, Inc., Paco Catholic School, Paz St., Paco, Manila City, Metro Manila, Philippines
Waibel Enterprise Inc., 6F, № 15, Cheng Kuo N. Road, Sec. 2, Taipei, Taiwan, R.O.C.
142 Two Pacific Place, 20th Fl, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand

United Arab Emirates
P.O. Box 263151, Technopark – Dubai – U.A.E.

14/5-Street № 23, Hiep Binh Chanh Ward, Thu Duc District, Hochiminh City
Montenegro 1380, C1427ANB, Buenos Aires, Argentina
Fax: +54 114 588 9040

Ruta G-40, 1146, Talagante, Region Metropolitana
Vía Bogotá-Tocancipá, Vereda Canavita, Parque Industrial Acrópolis, Zona C, BG. 25, Tocancipá, Cundinamarca
Fax: +57 18 785 303

Costa Rica
De Metalco 300 m al sur y 300 m al este, Colima de Tibás, San Jose, Costa Rica, 10211-1000      
Fax: +506 22 350 039

Félix González Salinas 1277, Col. Ancón del Huajuco, Monterrey, N.L., Mex., 64820
Calle Talabarteros 161, Urbanizacion El Artesano, Ate, Lima, Perú, Lima 03
Puerto Rico
Road 869 Km 2.0, Bo. Palmas Industrial, Catano, PR,  00962
Fax: +1 787 788 6680

C.C. Santiago Plaza Carrera 19 esquina calle 14 local 2-10 Barquisimeto
Edo. Lara. Venezuela

Culligan International Company Complaints & Reviews

Culligan International Company / service for repair sulfur cleer tank system

Kelley Pellegri on Jun 19, 2018

I have a water softening system along with a Sulfur Cleer tank that I purchased in 2015 on my ranch house property to filter the high iron content. We contacted our local culligan (Ising's Culligan/San Joaquin) on June 1st because system stopped working properly. We were told it would be 2...

Culligan International Company / customer service at watertown, sd location

Stephanie Garcia on Jul 3, 2017

On July 3rd we spoke with Beth and Jason at the local Culligan office in the 57201 zip code location. The treatment we received as loyal customers for 10 years from Jason was absolutely awful. When inquiring about how to continue a service route for salt Jason aggressively yelled out from...

Culligan / tank kept regenerating, caused $969 water bill

Ms. FW on Mar 9, 2016

My water bill is usually about $72.00 a month. I've been renting a softener from Culligan for about 7 months. I just received my water bill and it's $998 for two months. The water company told me it was because of my water softener. I called Culligan and they told me to unplug the...

Culligan Water Conditioning / water softener

Reviewer98915 on Feb 21, 2016

Recently we had a horrible experience with Culligan water softener, Calgary, Alberta. Sales representative was very pushy. We decided to rent Culligan water softener to try it for a few months before purchasing. At the second try, the softener that was installed which was not even a...

Culligan / defective product

tlpizzo on Jan 14, 2015

Think twice before you purchase any product or service from Culligan. Any company is only as good as it handles customer’s problems. I had a Culligan under sink water filtration system in which one of the 2 canisters ruptured during the night. I awoke to find my entire house flooded...

Culligan Water / all bottles may be non-refundable deposit

Kal Zal Go on May 25, 2012

I spoke with Culligan water about returning bottles for the deposit. I had purchased from an authorized dealer and that dealer is looking to close up its business. After speaking with Culligan directly I have learned that ANY store or shop you purchase Culligan water from may or may not...

Culligan Water / buyer beware

Donottrustculligan on Jul 10, 2011

I called Culligan when we moved into our home with an existing system. The "technician" spent all of two minutes looking at my system and told me that it was too old too repair or service and then introduced me to a sales associate who had just happen to come along with him. Afterward...

Culligan Water Conditioning / shady billing practices

DefJam on Jun 8, 2011

Culligan installed a reverse osmosis system in my home in San Diego. The worthless salesman told me that I could purchase the unit for $899 in 12 months. The office set up the billing as rental and only charged $35 per month. Buyout payments would be $75. I got busy with life and called...

Culligan Water Conditioning / charges about $400 to move a water filtration system they sold me

Jim B on Feb 1, 2011

After going through a ridiculous process with the Culligan Finance to get the thing paid off, now when I need to move it to another house, they want about $400 to move it! That was not disclosed to me previous to purchasing it and there is no indication on their website that this will be...

Culligan Water / terribel customer service

I phone culligan on 8 / 07 / 2010, however the problem is much older. This is the second time they had to come out and service our equipment, and had to actually removed it and take it in for repair. Which took three weeks, we were without service, after paying over 3500. 00 for this one...

Culligan International / bad business practices

My beef is with the Culligan store in Hanover, Ontario, Canada and hence with Culligan International. It is a corporate store, meaning that it is directly connected to Culligan International through Culligan Canada. Culligan International is promoting a new sales development process under...

Culligan / avoid them

I contracted with Culligan several years ago to install and maintain a water softener in my rural office.The unit was installed, filled with salt, never worked.I have had Culligan out three times and each time they said the unit was working fine and they would come back soon to check on...

Culligan Water Conditioning / doesn't care what their customers get


I had Culligan water softener installed in my home and registered a privilege membership with them which they said will provide salt montly and service including cleaning/repairing. I have been charged $32 montly but they schedule to deliver salt every 3 months. Each month, I have to go...

Culligan Water Conditioning / faulty installation


I purchased a home with an installed/leased Reverse Osmosis System installed from Culligan Water Systems in Kennewick, WA. Shortly after purchasing the home I requested a service call to my house from the local CW office, when the appointment was made I requested the service technician to run a...

Culligan Water Conditioning / snotty and rude


Stopped at my local Culligan store. Asked about purchasing a new part which I had with me. Store manager said that a man would have to come out and check the whole softener. I said the softener is getting old and I did not want to put alot of money back into it with the sevice call and...

Culligan Water Conditioning / bad service


I rented a new Iron Plus Water softner from Culligan of Northwest Ohio in Feb. 2009. They were charging us $61.00 a month + the salt. We have had nothing but problems with it. It never took out any of the iron from our water well system. They were here numerous times taking water samples and...

Culligan Water / do not do business with this company


Culligan Water of Nokomis Florida left a small empty bottle on my door claiming free water testing in your area. This was the start to a nightmare with this company. After they test your water they come out to "talk to about the test" which is actually a sales call. They told us we had an...

Culligan Water / poor service

This is the second time Culligan has provided wrong product to their water filtration system. In addition the Culligan office also did not inform me TWICE that they had not received the parts they "ordered." I called then when I had not heard from them. And they assured me the parts were...

Culligan / scam and cheating


I contacted Culligan about installing a water softener in early 2006. We subsequently signed a contract and they came to my house and installed the required units. Three weeks ago, during a plumbing inspection related to an addition to the house, the inspector saw that the installation was done...

Culligan / billing for service they do not provide


I used to have water softener exchange service with Culligan. The local dealer decided to stop providing that service as of November 30, 2006. However the Carol Stream, IL, Culligan office continues to bill me for that service. They have not responded to written complaints, one of which I...