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CB Appliances Culligan Complaints #2-21
Culligan

Culligan review: Reverse osmosis service ( 1 comment)

F
Author of the review
2:17 pm UTC
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

They bought out The Water Factory who sold me the original system 10 yrs ago and they were not a wonderful company to do business with. Because they used 3M Filters Culligan did not like that but serviced my unit with a $100.00 service call charge plus the cost of new filters. The next year when the Tech arrived to change out my filters he said that he did not have those filters. I asked him " did the company tell you that I had 3M filters? and he said no but he would have a rep call me the next day to straighten this matter out or I could buy or rent their system. That was 3 yrs ago and nobody ever called me so I assumed that they did not want my business.

Recommendation: Do not use Culligan under any circumstances

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Ironvic
US
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Jul 25, 2026 2:02 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

On march 12th I had softener “tune up”. For some reason the technician increased the amount of salt usage. We are using almost a bag per week for a house with 2 people. I requested a service call to make it correct and was told I would be charged 260.00 to make it right. Does that sound fair?

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  1. Culligan Contacts

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  3. Culligan emails
  4. Culligan address
    9399 West Higgins Rd, Ste 1100, Rosemont, Illinois, 60018, United States
  5. Culligan social media
  6. Jenny
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    Aug 03, 2026
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Culligan Category
Culligan is ranked 41 among 270 companies in the Appliances category
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