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Crete Carrier
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Crete Carrier Complaints Summary

3 Resolved
8 Unresolved
Our verdict: When using services from Crete Carrier with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Crete Carrier complaints 11

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10:34 am EST
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Where do I start? I am very angry on how my fiancé is being treated at this company. When he talks to someone in management about what is going on and no actions are being taking care of. He has caught hell ever since he has been back (Unlawful workplace discrimination). First and foremost, this terminal has lied so many times. How do I know? I am on the...

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6:27 am EDT
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Crete Carrier poor driver behavior

your driver tractor number 45681 violently cussed at me on the monday morning of july 19th at the home depot in foley ala. i was told by the receiving dept there to center my trailer in the garden receiving area adjacent to the van trailer receiving area. your driver was repositioning van trailers in that area. all i had to do was to back up 50 feet and pull over to the right. your driver for whatever reason decided that i was somehow in his way and laid on his air horn for about 7 seconds. i got out to ask him what was the problem and pointed out there was plenty of room for both of us. at this point he told me to f me and he said this twice f me. i have been driving for 28 years this is insane. are these the kind of drivers you people are hiring and sending out into the public arena. this reflects poorly on your operation as a trucking company .

Desired outcome: contact and apology from high management

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8:36 am EST

Crete Carrier Driver

I wa driving to work and one of the semi almost hit him and pretty much ran me off the road. Near Madison Ohio. So furious!

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Is Crete Carrier legit?

Our verdict: Complaints Board's thorough examination reveals Crete Carrier as a legitimate entity with notable strengths. Despite a 27% resolution rate on customer complaints, which invites a closer look, Crete Carrier stands out for its commitment to quality and security. Clients considering Crete Carrier should delve into its customer service record to gauge compatibility with their expectations.

Crete Carrier earns 94% level of Trustworthiness

Perfect Trust Endorsement: Crete Carrier achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for cretecarrier.com can be seen as a positive aspect for Crete Carrier as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Crete Carrier's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Cretecarrier.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Crete Carrier website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Cretecarrier.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Crete Carrier's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 27% of 0 complaints were resolved.
ComplaintsBoard
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8:56 pm EDT

Crete Carrier Driver for Crete Carrier

At 11:00 a.m. a driver for Crete sent a voice mail to my husband's phone making a death threat against my life.
This same driver sent a text message to my phone 2 months ago stating he will burn down my house with me in it.
The driver is Richard Brett Embry, he goes by Brett most of the time. I need to speak with someone in HR to give his information to.

Desired outcome: Fired and/or placed on leave without pay

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5:44 pm EST

Crete Carrier Driving

229910 is the truck number
The tag is to dirty to read. We are on highway 49.
He has cut us off 3 times. Almost tear ended another car and had to swerve over into the median by the concrete wall and almost made everyone wreck. He threw his McDonald's trash out the window. He's speeding and swerving in and out of traffic.
This is absolutely absurd as I have 2 young children in my car.

Desired outcome: Anything???

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7:56 pm EDT

Crete Carrier Abuse

At Crete Carriers I cuessed by the assistant terminal manager at the Wilmer, Texas terminal, I was told to get off the Wilmer terminal by the assistant terminal manager, the terminal manager and the assistant terminal manager spoke down to me. They often do this to drivers. Drivers complain about it. They are gone. The Wilmer terminal and assistant terminal manager can say or do anything they want. There supervisor will not return your phone calls. At Crete Carriers when the office people talk to you like. You are nothing you shut up and forget it or lose your job if you say anything. They will get rid of you to show the rest of the drivers what will happen to them. At Crete Carriers the drivers are nothing. They are considered expendable. The CEO of will not return your phone calls neither. I would never suggest Crete Carriers to any driver.

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8:23 pm EDT
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Crete Carrier Driver

At approximately 1:15 pm, Friday July 27th northbound on Hwy 69 outside of Eufaula, Oklahoma, your driver of #223131 decided his time was MUCH more important than mine. When I put my signal to go around him and another truck, he put his signal on and pulled over in front of me. That would not have bothered me IF he had been driving at a reasonable speed for the road. We were on a highway with the speed limit of 70 mph, he pulled in front of me doing 60! He traveled that speed for at least 5 miles. It is against the law to sit in the fast lane going less than the speed limit in Oklahoma. I do not appreciate your driver's attitude! And such actions can cause road rage.. before that happens, I thought you should be advised. Thank you.

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WyldFyre
Columbus, US
Aug 01, 2013 6:23 pm EDT

Agreed with bsmokey, this report is a total whinefest.

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bsmokey01
Red Oak, US
Jun 10, 2013 8:34 pm EDT

Those Trucks are set at a max speed of 62 mph. He probably had been waiting awhile to get a chance to pass a slower moving vehicle and took the only time he would get for a while. And yes, his time IS more valuable then yours.

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Freddy Laymon
Eufaula, US
Oct 30, 2012 3:25 pm EDT

I drive to mcalester everyday for work and have been for the last six years and the road between eufaula and the county line has always been the worst stretch of road I've ever driven. Here recintily I have noticed the road crew has been repainting the lines on the road. It didn't make any since to me that they are painting lines when the road is so bad.

ComplaintsBoard
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5:56 am EDT

Crete Carrier They lie just like the rest

Well i came back to crete carrier four weeks ago. I have been broken down nine days to start with. They finally gave me different truck and it was in the shop. I finally was able to get going with that truck two hours up the road the ac goes out. One more day in the
Shop. And it still come and goes. Then they let you set around for hours waiting on loads like forty hours in one week with no pay.

Then cry about idle time. You have to run the truck to charge the batteries. So the electric apu will run. Then it all very short loads bottom line you will get around eighteen hundred mile a week. After they told you that they average 2600 per week to get you to come to work for them. They lie just like the rest. But there are no short cuts at crete carrier. So if you like to wait a lot and don't need to make more then a few hundred a week it ok.

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DustyRoads68
Manitowoc, US
Oct 23, 2012 3:58 am EDT
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I rarely wait more than 30me minutes. I would say maybe 4 times a year a long wait happens. As far as short loads, yes some are but you do them and move for a better one. I do average 2400+ a week. No one will keep you moving constantly. Find your best fit and roll with it.

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2:48 am EDT
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3 trucks trying to dock during business hours...1 was parked out of the way while another was backing to the dock. Other traffic was waiting patiently, and when the dock was successful, the 3rd. truck rudely pulled out to block any movement. He then proceeded to need several attempts to dock because he was unable to line up due to his haste. At one point...

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6:16 am EDT
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Crete Carrier Money scam

My husband and I drive an 18 wheeler truck for a living. In March of 2005 we were sitting still waiting in line to enter the Ag station in California on I80. A driver for CCC did not see everyone was stopped and her rear-ended us which pushed our truck into the trailer of the truck in front of us. We did not receive any life threatening injuries, but were stuck in Truckee CA looking for a way home to TX. We were also out of work 3 months as we received treatment for our injuries. We received workers com, but that is only 2-3 of a person's pay.

My complaint: CCC to this day will not settle our claim until we sign a paper stating that it was not the fault of their driver. The police report clearly states that it was his fault. We would love to have our settlement money but don't want to fall for their ridiculous way of getting out of their responsibilities.

I feel dearly for anyone who is dealing with an accident with a trucking company because I know what you are going through. It has been a holy nightmare. These trucking companies are self-insured and it is near impossible to get a penny out of them. There is no such thing as a non biased third party who can settle anything between the two.

We have discovered that there is not a lawyer who will take a case unless it will produce big money for them. If it is a small amount, they will all turn you down. You are not worth their trouble.

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driverinsouth
Hastings, US
Jul 13, 2011 1:43 am EDT

Not sure if the unions can help.They have sat back and let all the changes happen.DOT is getting way out of hand.If a DOT officer stops you for any reason, and you receive no tickets, you still get points on your DAC Report! Imagine that one. All they have to do is assume you were speeding, and you get points, which ultimately reflect your driving record and your truck or vehicle insurance.Big companies do not care either.They all sat down and decided to pass the buck to the driver, who will end up paying the fine for anything you are cited for.Keep driving for nothing.The big companies are showing more profits than ever.Look around you and see whats happening in the trucking industry.It is a low paying job anymore.People from other countries are taking these jobs because it is better then where they came from.Most of them have no house, no car, no kids, and no bills, and will work for 27 cents a mile.Trucking companies average$3.00-$3.50 a mile on every load.Look up the national average.Im sure you dont believe it.But its true.Do owner operators make $3.00 a mile? Of course not! Its time to stop, look, and listen to what your doing.Your going nowhere out there! Walmart greeters pay 7-8 dollars an hour.Your in that truck for 24 hrs a day, 7 days a week. 1 maybe 2 or even 4 weeks at a time.70 hrs times 7 bucks an hour=490.00 a week.Then your overtime at 3.50 an hour x 30 hours overtime =105.00 Add that to 490.00= $595.00.Take away for taxes you will have about $450.00 left over, your home evry day, showering everyday, watching TV, being with your family, and not being lied to, ripped off, stressed out about your next 300 mile load, and you did it all by smiling at everyone who walks through the front door at walmart! I think we should all apply at walmart. Forgot to mention that you get 10% off your purchases when your employed at walmart, and you can buy stock there.I think that they should build one on every corner. Give walmart an applause!

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Jimmy Gianokas
, BR
May 05, 2011 12:17 am EDT

I hit an unmarked underpass in Newark and my company was even more ignorant than that. The company should rename itself Pinochio deaf dumb and blind trucking inc. Cops even said ``this underpass is a hazard, deceptive and should have been raised long ago. Big truck companies should be continuosly monitored by Govt and IRS They are liars which means they are theives which means if need be they are killers. I hope and pray legitamate unions not the thugs take a bite out of their butt. They need to bo put in check. look into unionized trucking and do your part to make the unions lean mean and honest. The American working man and woman deserves nothing less.

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12:25 pm EDT
Resolved
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Crete Carrier DAC REPORT

LISTED 180.00 BACKING INCIDENT AS AN ACCIDENT WITH NO DETAILS AVAILABLE TO DAC REPORT REQUESTER. WHEN ASKED WHY IT WASN'T LISTED AS AN INCIDENT SAFETY SAID IT DOESN'T DISCRIMINATE INCIDENTS OR ACCIDENTS. THEN CHARGED ME THREE DEDUCTIONS OF 250.00 EACH BEFORE I GOT THEM TO STOP AND RETURN THE MONEY.

THEN I WAS STOPPED IN CALIFORNIA FOR INSPECTION AND AND AIR TANK BRACKET HAD LOOSE BOLTS DUE TO RUST WHICH WAS CITED FOR A FIX IT TICKET. AGAIN, CRETE LISTED IT AS UNDEFINED CITATION AND I ASKED THEM TO PLACE A DESCRIPTION ON THE RECORD WHICH THEY AGAIN DECLINED.

I HAVE A TICKET IN OREGON IN 2004 WHICH WAS REPORTED BY THE ADMINISTRATIVE OFFICE OF THE COURTS OF OREGON. TOTALLY LEGITIMATE BUT WHEN I CALLED SALEM OREGON, NOONE COULD DIRECT ME TO THAT OFFICE.

AFTER 37 YEARS DRIVING FOR SEVERAL COMPANIES I'M PUZZLED WHY THE DAC REPORT SYSTEM ONLY HAS INCIDENTS LISTED THAT HAPPENED WHILE I WORKED FOR CRETE. I'M THINKING CRETE CARRIER CORP HAS MADE A BIG INVESTMENT IN DAC AND IS SELLING THAT SERVICE TO OTHERS BASED UPON THE ABILITY TO HIGHLIGHT EVEN THE SLIGHTEST INFRACTIONS ON A GUYS RECORD.

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Dani0401
Denton, US
May 06, 2023 5:49 am EDT

Driver tried to flee accident after hitting parked bobtail. And after getting her to stop she said she was distracted. Got very vulgar & nasty when approached by her.

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Naomi Avina
, US
May 06, 2023 3:45 am EDT
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Friday April 28th, at 10:15 am . One of your Trucks beep aggressively at me when I wouldn’t move up to block a fire station that just had 2 ambulances exit. And when I didn’t move they proceeded to cut me off and block the drive way them selfs. This is a safety concern for the public and them selfs.

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