The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Creation Watchesno refund 6 months!

D
This review was posted by
a verified customer
Verified customer

Guys, if you are in the market for a watch, I suggest you to stay away from this shop.

I've purchased ska371 on 22h of august 2017 (order #[protected]) for about 200 bucks.
And I never received my purchase.
It was officially confirmed as damaged during shipping with sing post.
Not a big deal, happens every day.
According to international post rules, until the item is not received - it belongs to sender and he has an ultimate right for guaranteed compensation.
So normally, the shop refunds you once it happens or send your purchase again.

But not creation watches.
Instead of this, creation watches simply keep replying with "we're doing our best working with sing post. Please wait for update".
6 months passed already. No money. No watch. No refund. Nothing. Just endless replies about allowing them some more time.
My worst online shopping experience ever.!

I suggest you to stay away form this dealer. Don't risk your money here.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Creation Watches's response · Mar 12, 2018

    We always try to give best service to our customers. We regret inconvenience caused this time. We have started process with SingPost, please give some time once complete process will refund you soon.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.