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CB Casual Dining Cracker Barrel Complaints #282-301
Cracker Barrel

Cracker Barrel review: Service

T
Author of the review
8:36 pm UTC

I had breakfast at the Cracker Barrel in LaGrange, Georgia this morning. I was seated in the middle of the restaurant, and sat there for 20 minutes before the waitress acknowledged my presence and asked me for my drink order. I ordered coffee and then ordered my meal. As I was ordering, she was rolling her eyes and being very rude. When she brought my meal to the table, I asked for a couple of condiments, and she again rolled her eyes. She acted like I was a total bother to her. My coffee cup sat empty and I never received a refill. Once I was served my meal, I was totally ignored. I hate to say this, but I was the only Caucasian customer seated in my area. The waitress, who was African American, was providing excellent service to all the African American customers, and I was totally ignored. This is the second time I have received this treatment at this particular restaurant. This is very disappointing to me. In our country, I truly believe all lives matter. I do not appreciate the racial inequality I experienced today.

Desired outcome: My desired outcome would be to receive equal service as all of the other customers.

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  1. Cracker Barrel Contacts

  2. Cracker Barrel phone numbers
    +1 (800) 333-9566
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    +1 (615) 443-9266
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    +1 (615) 443-9115
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    Media Contact
    +1 (615) 443-9589
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  3. Cracker Barrel emails
  4. Cracker Barrel address
    307 Hartmann Drive, Lebanon, New York, 37087, United States
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    Jul 21, 2026
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Cracker Barrel Category
Cracker Barrel is ranked 2 among 23 companies in the Casual Dining category
#01 Red Lobster Red Lobster #02 Cracker Barrel Cracker Barrel #03 Olive Garden Olive Garden #04 The Cheesecake Factory The Cheesecake Factory #05 LongHorn Steakhouse LongHorn Steakhouse

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