Cracker Barrel review: Rude employee behaviour

October 8th approximately 2 p.m. EST location Frankfort, KY
My husband and I along with another couple went in for lunch. We were seated quickly and there were multiple empty tables but much of the restaurant was full for Sunday. The waitress Olivia asked for our drink order and we stated water with lemon for all four. My friend asked for a bread plate prior to our meal. Olivia responded "only waters to drink and I'll bring bread if it's available we're really busy." She was very short and did not introduce herself etc. We asked for our vegetables to be in bowls as not to saturate our other foods. When Olivia delivered our food-she dropped my chicken on the table and proceeded to serve the others. Our vegetables were plates and our chicken was saturated. She did not even apologize and wanted me to eat the food off the table! We asked for the manager which basically said "everyone has a bad day" and gave us another waitress which was great but made our table seem like the problem. Furthermore, when Olivia passed our table she would roll her eyes at us. I'm a mother of three girls and work in administration, my husband owns a business in the community and we find that her behavior was inappropriate. The manager, while apologetic, did not really address the problem. If Olivia would have apologized and corrected the meal, we would have been satisfied. Instead, we felt judged by the manager and wait staff as picky customers.