Cox Communicationsservice


We have nothing but horrible serive since being with Cox. They make so you cannot contact anyone but there worthless customer service department. We have had 4 service calls and no one can fix it. On one of the calls we where told by the technician that he was going to his truck to do paper work and he will be back. He canceled the work order and left notes on the work order said we kicked him out. Had a service call today and they canceled it. Now we have sit home tomorrow waiting for them. I asked to talked to a manager and they tell you we will send them email but they dont have to call you. Cox is the only service provider here. I guess that means you can treat us like crap because we have no where to go. You dont care about your customers!!!

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