What an ordeal I have had with the DOL. I applied March 26, 2021 after being on an unpaid leave due to Covid restrictions at my job since November 9, 2020 and then being terminated. I received my confirmation email from the DOL shortly after.
It is now May 6, 2021. I've been calling the DOL every day for weeks trying to find out why there's been so long of a delay. Every time, I get a recorded message stating they're too busy and cannot answer, and are not scheduling call backs at this time, then disconnected. Yesterday, I called the governors office. They weren't very nice, told me to start calling the DOL at 7:00am in order to schedule a call back.
This morning I did, and got a recording to call back later because it was outside normal the hours of 8am - 4pm
I called back at 7:55 am, and was able to input my number for a call back. They called back and when I (very politely) asked why it had been so long, the rep hung up on me. Just hung up, no explanation at all. I called the number they called from back immediately and got a different rep. After about a 20 minute wait, she said the application department apologizes that they never contacted me they had no explanation, just "oops" sorry… They said they needed more documents emailed to them, and now they're saying it will take another 6 to 8 weeks to process this claim.
My tires are bad. Struts are gone. Insurance is due in 5 days, registration is expired, savings is GONE, no health insurance, owe the electric company over $1k, phone is shut off and internet is next.
I will be applying for food stamps ASAP.
This is unacceptable.