SUBMIT A COMPLAINT

Zara.comI bought shoes with a defect

Hello.
I received my order and I was very upset
These boots have a marriage.See Top 10 Worst Companies in Metairie, LAOn the right shoe there is a spot (worn out leather)
I can not send my order back, because I do not have the ability to make a print for a return
Can I get some discounts, like compensation for the fact that my shoes are defective?
Thank you for your understanding.
 My Order number: [protected] My email [protected]@mail.ru

Zara.com
Zara.com

  • Updated by Alla Horiacha · Sep 03, 2017

    Hello.
    I received my order and I was very upset
    These boots have a marriage.On the right shoe there is a spot (worn out leather)
    I can not send my order back, because I do not have the ability to make a print for a return
    Can I get some discounts, like compensation for the fact that my shoes are defective?
    Thank you for your understanding.

Al
Sep 03, 2017

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