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Zara / rudeness and racism

1 France Review updated:

I wish to complain about the poor service I got this evening; at about 7:00pm French time; at Zara No 40 Champs Elysées. I was nagged and virtually insulted out of the shop because the smallish dark-haired Asian cashier asked if I had a code for my visa card and I responded that as she could see I was inserting the card into the machine and ready to enter my code. She just started talking about stolen cards. First, I'm a diplomat by the nature of my job. Therefore, I am highly offended. Two, I could have been her mum. I sincerely hope that you'll take immediate action to avoid this girl shouting at other people the same way. I can tell you that when the head of the section was informed, she did nothing but tried to cover up for the girl.

May 6, 2013
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  • Mr
      4th of Feb, 2015
    0 Votes

    They have a very poor customer service and they sale a defect cloth

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