Zara/online Order / delayed delivery - non refund
I ordered about $500 worth zara clothes online, so I could give as presents before returning home for summer. However, the products were delayed for almost 3 weeks, and by the time it was delivered, I already went back home. I called and requested a refund. They rudely rejected me and offered no helps whatsoever. It was a rental house so I am not sure I could get the package back. Yet, I already left the country, which means even if I could contact the landlord, I would still have to pay for ridiculously expensive international shipping fees. I wonder why all this have to become my problems just because zara fails to deliver products on time.
More Zara/online Order Complaints & Reviews
- Zara - customer service 
- Zara - refunds/exchanges 
- Zara - online ordering 
- Zara (Philippines) - customer service and merchant violations 
- Zara - damaged goods bad customer servise 
- Zara.com - Shoes
- Zara.com - customer service
- Zara.com - very bad with fidelity customer
- Zara.com - ซื้อเสื้อเชิ้ต แต่ได้เนื้อผ้าที่ไม่มีคุณภาพ
- Zara.com - customer service and store issues.