Zafulbuyer beware: literally worst shopping experience i've ever had

Review updated:

Zaful is a disgusting company with atrocious service. They claim that they will process returns, but they are a total scam and will do anything possible to screw you over. It took me months to get Zaful to even agree to a return... and it ultimately only happened after I opened a dispute on PayPal. PayPayl found that I deserved a refund and told Zaful to give me a return address. What Zaful's website doesn't tell you is that if they absolutely have to process a return, they'll force you to mail your return to China, at your own expense. From where I am in America, that costs $80. I ultimately had to cancel the PayPal claim bc the return cost as much as the initial purchase. Absolutely gross company. I'm astonished.

Apr 06, 2016
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  • Ta
      Jul 18, 2016

    I ordered a dress from Zaful last year and never received it. There is no email, website or phone number where you can reach them. Since reading all the negative reviews, I assume I will never receive the dress or be able to file a complaint.
    Never again. This company is based in China, a fact I was not aware of. Had I known that, I would have not ordered from them.

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