Yanwen / wish order never delivered
The reason why I'm writing this complaint is because the information on tracking the packages are very confusing.
On the 12/11/2017 I ordered from wish an item:
I received a message on my phone on the 26/11/2017 saying that my pack has been delivered but it was not actually. I checked on your website where is my package but this is all it says:
Destination Country United Kingdom
[protected]:40 GB RM Acception, Expect to be delivered in 48 hours
I've been to my local Royal Mail after Wish support tried to help me out with this but as well there were no info about the real location of the pack.
Now all I want to know is where is my pack or at least when it's going to arrive at home, if it's possible. Otherwise a refund would be more than appreciated. You can also reply me back at: firstname.lastname@example.org
Many thanks for understanding,
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