Yankee Candleover charged 3 times

I placed an order on April 30, 2017 I had tried to place the order and it kept saying denied after reviewing my bank statement I was charged 265.00 three additional times which is not correct... I need this issue fixed please or we can cancel the entire order and I'll find another place to buy my candles this has never been an issue with yankee candle and I've been a valued customer for many years but yankee candle just drained my banking account and put me into overdraft fees when I never even received a confirmation number saying my order had been placed... I did not place three orders and did not authorize three separate transactions in the amount of 265.00 three times. I need this fixed in a fast timely manor as now I'm in overdraft with my bank. Please help

May 01, 2017

Post your comment