XM Radio Inc. / Bad service

United States

Just received my annual renewal notice and I am shocked at how the prices have risen. I have been a long time subscriber with 4 activated radios. I was floored at the new pricing. I called the 800# and was transferred to India/Pakistan/Philippines and attempted to speak to someone who spoke in English. After telling the person that I am taken back by the rise in pricing, I was put on hold and then told that if I subscribe for 5 years, I can get better pricing... I have been a subscriber with 4 activated radios since almost your inception, and this is how I am treated. My current subscription will be automatically renewed at this higher price on February 20th, but on February 19th I will be calling to cancel my entire account. WAY TO GO XM-SIRIUS!!! You just lost another unhappy customer!


Post your comment