CrowdRise reviews and complaints 24
Keywords
donation customer service platform donors company funds fundraising donate organization record response site money website cause support transparent account raise money fundraiserNewest CrowdRise reviews and complaints
They refused to help us, but we have a friend in need
We have a friend, who is in need. We decided to help him and contacted the company www.crowdrise.com. Unfortunately, this company hasn’t helped us and it was very strange, because we heard that they were too friendly and offered help to everyone. But these people told that they could help us and refused to listen to our story. It was so unpleasant and dishonest from their side.
Replied
They turned to be dishonest, ‘coz they haven't returned my money back
We participated in the program, which offered the company www.crowdrise.com. After that they took my friend off from the program, and all his donations were wasted. I have wasted all my time to return this sum back, but these jerks ignored all my emails. I simply have no idea what to do now. Please, post comments if you can help me, ‘coz the situation is really bad.
The complaint has been investigated and resolved to the customer's satisfaction.
Quintas at CrowdRise here. I'm ready to help and so, so sorry that you didn't receive a fast response.
Can you please email me at Quintas@CrowdRise.com with the fundraiser you're referring to so I can dig in and locate those donations? Please send any and all other questions that you have and I'll help solve everything for you.
I'll be standing by to make it all happen super fast.
Quintas
They didn't provide donated money to real company
I used the website www.crowdrise.com and wanted to donate money to one young and perspective company. I donated money and one day I found out that this company haven’t received my money. I spoke with the rep, who was suspicious and couldn’t answer to my questions. I really think that they steal money and I want to stop them. Please, post comments about your experience with them.
This site is extremely questionable
This site is extremely questionable. I raised funds on the site for Susan G. Komen Central and South Jersey. However, I wanted my company to match the donation so I reached out to Susan G. Komen to verify the donations with my company. After emailing them several times, I finally received a response only to tell me that they had no record of the donation. This was a donation that should have been transferred by Crowdrise's third party vendor which should also send a record of donors and contributions to the organization. Right now I am still trying to find out where the funds are after about 3 months. Although it is possibly Susan G. Komen is at fault as well, the customer service people Crowdrise have been responding with generic and vague answers. Find out where your funds are actually going!
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