Wordans — bogus phone number
Their website looks customer friendly but if you need to call them good luck! There is absolutely no way to speak with someone. They do not issue refunds even if they have made a mistake.
In my case, the product showed inventory at the time of my order. I know they ship fast so I placed an order. After a few days I noticed it said it was waiting for stock. This was too late for when I needed the items for so requested to cancel. They do not cancel, only issue credits at best.
I will be going to marketplace on cbc.
Wordans Customer Care's Response · Jun 26, 2017
we apologize for the bad experience you had with your order.
We are restructuring our customer service in order to better meet customer's demands and provide a better customer service overall. This means that very soon we will be able to offer a better customer support by telephone.
We have registered your feedback for our improvement and would be happy to discuss a compensation with you for any inconvenience we may have caused.
Would you be so kind as to answer this message so that we can quickly address this issue?
Looking forward to hearing back from you.
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