The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In / woolworths prepaid visa card

1 Campbelltown, New South Wales, Australia

My niece purchased a prepaid card loaded $125 goes to use it online zero balance, Woolworths Ingleburn after 2 weeks provides statement stating card had 5 transactions 4 of which been Macdonalds meals. Your staff attitude is you've used the card! FOR MACDONALDS ? When purchasing card it was brought to my niece by a staff member. I believe that card was substituted some time earlier . My family and friends believe this to be the case unlike your store personnel as a result we have decided to avoid your Ingleburn store like the plague i had been a loyal customer of said store for a number of years as it is close to work. Who uses a prepaid credit card for Macdonalds? I don't expect any thing in way of a response from you after my experience with your store personnel however if it could happen once who knows how many other customers could end up been defrauded in this manner the cards should be sold over the counter to avoid tampering and your Ingleburn Staff need better customer relations training.

Nov 3, 2016

Post your comment