Wish shoppers reviews and complaints 4345
Newest Wish reviews and complaints
star wars darth vader stering wheel cover
I ordered it on Wish.com July 10 but found it was a duplicate gift so I sent it back in August and requested a refund, this is now October 12, 2018 and I have not received any refund. I have contacted Wish Support many many times with no results a different sent it back exactly as they said too and where they wanted it sent to. I wish you could help with this issue
my order never came
So I ordered my survival bracelet on August 19, 2018 and it said that it was delivered August 30, 2018 but I never got it. I want a full refund and my bracelet shiped by the end of this week. It has been over a month since I ordered it. It better be here by October 19, 2018. When i went to go check on where it was they said that it was lost in shipping. This makes me sick. The bracelet was for my twin sisters 16th birthday. I want it now.
lighter
I ordered the item and have not gotten it for two months now, I want a full refund and the product shipped to my door in the next week. This is ridiculous that I have not got on my item in months. This is not the only product that I have no cotton in months, there is a knife that I've ordered. You'll see it in my history. I'm not asking I'm telling to ship this stuff in the next week with a full refund.
bridal ring set
Received this item today..., Very disappointed in quality..., looks very "fake" and has no weight to it, can't even feel it in my hand...
Very poor version of a simulated diamond, was going to be a gift, I would be embarrassed to give it to anyone...!
Will stick it in a drawer or throw it away...
I have more jewelry coming..., hope quality is much better...
I would Not recommend this item to anyone...
fraudulent practice's
I have been trying to get a refund for some charges on my debit card that I didn't order. I have notifications on my phone when my debit card gets charged. So I went online to their website and cancelled any orders. I emailed customer service right away and they said a refund would be out in a couple of days. After one week I still haven't received it. So I called my bank and disputed the charges. And emailed back customer service they said that they would expedite the refund. Its been almost a month now and I still haven't received a refund or any order. So they have basically stolen $98 out of my bank without my permission and won't return it. They should be out of business doing crime's like this.
I haven't ordered anything from wish in over a couple months, all of the sudden there is a 98.00 dollar withdraw from my debit card. I got online and cancelled what they say I ordered which is a lie. I have done sent numerous emails and I still can't get my money back. Never use wish or you will be wishing you hadn't.
I will never make the mistake of ordering anything else from them again. I had to cancel my debit card and order new ones.
1/ If Wish.Com have taken money from your account without authorization that is a criminal offence. You need to report this incident to your nearest law enforcement agency as soon as possible. They will assist you. 2/ You can also file a complaint with the Better Business Bureau also known as the BBB. They can be found under this google web search : www.bbb.org/en/us The Better Business Bureau website is straight forward and easy to us. You can file your complaint against Wish.Com and it will not cost you a cent.
contect seller
Hello. I am intrested of buying an item but I cant find how I contect the buyer before buying the item
I need to ask him something before I buy
Can you explain to me please how I do it?
//
Don't do it. It will be the biggest mistake you can make ordering online from wish.com
purchases not received, account frozen for refunds
I will never support Wish again!
I have 5 outstanding items that should have been delivered a month ago. When I try to request a refund, they say I must first purchase more items to get my account in good standing order. They directly accused me of abusing their refund system. I find this offensive as I am not a thief. If they check the tracking numbers, they should be able to see that I did not receive my purchases.
I logged a complaint on the 3rd of October 2018 (Your request ([protected]) at [protected]@wish.com, but they only respond with automatic generated emails. I am keeping the threat open until a person responds to me.
I've made additional 3 purchases, but still cannot request a refund.
They refuse to tell me how many items I must purchase to get my account in good standing.
I studied their terms and conditions as well an no where do they mention that your account can be frozen due to refunds requested.
Wish's customer service is pathetic.
Wish's SERVICE is pathetic.
Wish is stealing our money.
service
I made an order on wish on June 17, 4 orders was on same account on different days, after a couple of day they cancelled all my orders and said my order triggered some activities which they will now refund me my money. They refunded all the money but refuse to refund $788 dollar
Order number #5b1e4629b076562485228f7e. From June 17 to now octorber 11 they have not refunded my money, in the app it shows refunded but I have not gotten my till date.
I made an order on August 8, on September 3 I got notification that a store could not fufill my order so I will get my refund while the rest item will be processed, after I got some items they came very big so I wanted to ask for retune and refund which was 30days after delivery, and which give me a guarantee that I will get my refund if the item was bad, when I try to refund, wish told me that I have been flag for too much refund and I should buy more to make my acct ok for to ask for refund. This is my first time of buyingnon wish, I did not ask for refund, they told a store could not fulfill the item and send me back the money. Now I have a lot of bad items and I could not even ask for refund. I can show all details
i made an order on 18th august 2018, have still not recieved them, have made contact with wish support team so many times, still with no results, have even asked for a refund,
numerous times, but keep getting told to go to find the BIG BLUE REFUND button, but it looks like my PC does'nt have that inbuilt, be careful people this is not a very good outlet to buy from, also you may only pay a small amount for the items BUT the postage is outrageous
my order or lack of
Won't let me pay for my order wanting my bank statement for the love of Pete I'm not buying a house from you!why can't you just take my order and let me pay for it? I have never experienced this type of run-around.if you think I suck as a customer let me know I can always take my business elsewhere.i would really like to fill this last order I have in with the promo code18fall I get fifty percent off.maybe that's why you won't let me order.i had better receive all my other orders.to date I have only received 1 item don't think I won't report to the better business bureau and I'll go as far as I need to I'll retain legal representation and you'll pay for it.dont think for a second that I'll take this mess lying down.Hell hath no fury...
I have tried this but cannot get into my order history
Wish (Wish)
Oct 5, 20:49 IST
Hello Deb,
Thanks for letting us know regarding your concern. Sorry to hear that your package didn't arrive yet. Unfortunately, sometimes things go wrong when shipping packages overseas and occasionally orders do get lost. If you can't tell where your package is from the tracking information and your estimated shipping time has passed, it's time to open a refund request through the app. This is the fastest and easiest way to get your money back.
To begin the refund process:
1.Tap the 'Order History' tab from the drop down menu at the top of the screen.
2.Find your missing item on the page.
3.Tap on the big blue 'Request Refund' button under that item.
4.Follow the prompts to and fill out the required information to open your refund request.
This will open a request in our system and you should receive a reply within 24 hours.
I hope this helps. Please let us know if you have any other questions, we are more than happy to assist.
Step
Wish Customer Support
Marsland, Deb (Port Pirie West Primary School)
hair extensions
Hello, I purchased some hair extensions but they were not suitable, so I wrote to wish and I did get a refund into wish cash for £25, but I have been trying to get money back into my bank account, as there is nothing I would like to purchase from wish as to be honest I think the quality of products is poor, so please could you arrange this ASAP, I will take this matter further if I don't get a reply soon. [protected]@gmail.com, 36 Merafield Drive Plymouth pL71TP.
wish's fining policies unfair to sellers
Wish fines their merchants 20% of product prices if tracking does not show up in 7 days, They fail to realize that it can take up to 10 days for tracking to show up on some carriers. We would like to know what do you do with the FINE money, do you give it to customers or is this another revenue stream to defraud sellers. The fines are ludacris and put sellers at a loss. Wish should seriously get rid off the fine policy, this will be their demise as seller will get fed up. Sellers are being exploited and not treated fairly. Sellers should be given WISH fines, not the other way round, ungrateful bunch, who is the ones that feed you? the seller and buyer.
Some of these fines are like, really are you serious.
So we would like to know what has wish done with Fine Money they collected, must be in the millions. where is that Money, what did you with it. Did you give it to the buyers or did you keep to increase your profit margins.
popular long sleeve men cotton shirts turn-down collar dress shirts business man shirts plus size s-xxl
I bought dress from the website www.wish.com. I needed to pay INR.900/- for the order, but the seller AUTOMATICALLY CANCEL ORDER . I tried to contact the seller, but he replied very VERY WORNGLY. He told me that they had some technical problems, and they would return money. But they didn't refund as well as they stopped to communicate with me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
I have not received part of my order that I was billed for on the 25/9/18
Hi
I ordered a couple of things of Wish and was billed £22.75 on the 25th September. Unfortunately I did not receive one of the items - a green womens blouse size M but I have paid for this item. I was wondering if I was going to receive this item soon of if I could get my money refunded for this item.
Many thanks
Hilary Cavan
45A Manse Road
Kircubbin
Co Down
BT22 1DR
order id: 5b9413fdba84935a3352e54c
This is how the writing order information I received:
This is the order that was requested:
Newest Original 7/10.1 Inches
Store: BlackkkkkkkHack
Quantity: 1
Color: Black
Size: 10.1 Inch 4GB&64GB US Plug
Cost: $106.00
Status: Processing Order
Order should be processed between: Sep 9, 2018 - Sep 11, 1918
Sent from Mail for Windows 10
From: Rodney Nihipali
Sent: Monday, September 24, 2018 12:10 PM
To: replyto+[protected]@mail.wish.com
Subject: RE: Your Wish order has been delivered!
This is not working. My order has not been received as of 22 September 2018 as was claimed by shipper. I have been patient for an extended amount of time and nothing has arrived yet. I am writing this letter to request a full refund.
40 dollars worth of stuff
I ordered 40 dollars worth of stuff and still haven't recieved none of it I want my refund and I have emailed from the app plenty of times if I don't get a respond or refund I'm suing because y'all just took $40 from me and I haven't seen no product including the phone case I bought I ordered from the website on September 21 and sent a complaint a week afterwards and no response..the next week I I emailed again no response y'all have to do better with y'all service I don't recommend anyone to order from here I ordered a total of like 6 things and haven't seen anything I will be contacting someone above y'all and inform them of your poor service
I ordered a total of 6 things about 4 weeks ago and since then I've been contacting them with no luck the total was about 40 dollars and I've seen none of it i orders a phone case in September as well as the other things I will be contacting someone above wish because your service is poor you take people's money and on top of that when I tried to refund they closed my account and I wasn't able to get back in it
2 vkworld cell phones.
Last March I ordered 2 VK world phones as advertised for like in the rounds of the 90 per cent off. Months and Months later to find out I guess looks to me like the wrong picture they put for the promo and ended up being flower seeds, seeds thank god i did not receive that cause me allergic reactions i am still waiting for my phones altho they re-embursed me upon there own decision so they say. I said I did not want a refund I would like my 2 phones. You should really honour my order as I did not make this mistake. I was told I was going to get a refund and I can go purchase them somewhere else. Unjust after my son and I waited so long for them to be told sorry you're not getting it to go get it elsewhere if you don't like it is how I see it like F... you pretty much after the hundreds and hundreds and hundreds of dollars ordering you stuff that most don't fit. I have spoken to the legal office regarding this and my purchas should be honored as ordered is the advice i got. They as well agree you made a mistake so now please fix it and send me my phone. Thank you Leona Leblanc . 1 montebello place St Catharines Ontario. Waiting Patiently for the phones
unauthorized credit card charges
I received a charge on my bank statement for $185.25 and do not know what it is for. Also one for $20.30. could you please tell me what these are. I am not aware of any thing that I ordered. I wish you would take me off you list as a customer as I never want to be a customer of yours again. This is the second time I have had trouble with you business.
merchandise not received
On 8/14 I was charged for gigo sterling silver jeweraly id# 5b2e53eob92681a5817a6ef. And on 9/16 I was charged for hotcity id# 5b9e6c041ba25f1a603020ac the first order was shipped tracking #fuyusoo98027619yq the second item I do not have a tracking # on it. I have not received either item to this date 10/10. I would still like the items, if not please reverse the charges on my credit card. Thank you sue schneider
received mail about items delivered but never received it and still waiting for other...
Hi, i've ordered a few items form you some i've received but still waiting for the res is more then 4 mouths ago...
Order placed 28 may 2018 - last update 12 june 2018 - arriving by 26 july 2018 - tracking # um292351981cn (not received yet)
Order placed 30 may 2018 - last update 12 june 2018 - arriving by 26 july 2018 - tracking # um308556733cn (not received yet)
Order placed 30 may 2018 - last update 12 june 2018 - arriving by 25 july 2018 - tracking # um302879228cn (not received yet)
Order placed 29 july 2018 - last update 07 aug 2018 - arriving by 27 sep 2018 - tracking # uc140164671my (not received yet)
Order placed 29 july 2018 - last update 11 aug 2018 - arriving by 24 sep 2018 - tracking # um754505624my (not received yet)
Order placed 30 july 2018 - last update 15 aug 2018 - arriving by 15 aug 2018 - tracking # 959752472422 (not received yet) showdeliver
Order placed 31 july 2018 - last update 07 aug 2018 - arriving by 30 sep 2018 - tracking # ub254844765up (not received yet)
Order placed 31 july 2018 - last update 07 aug 2018 - arriving by 29 sep 2018 - tracking # yt1821300101074521 (not received yet)
Please replay via email thank you
[protected]@gmail.com
diamond painting
I have ordered a diamond painting and in the description it says full diamond painting but instead I got a partial not happy about this plus I received another partial of deers when I already have that one I was supposed to get a pen today 10/9/18 but I have not received it
The fairy is the one I got from you that is supposed to be a full one just like the owl in the next picture I took a screenshot of what it says under the description for the fairy diamond painting and a screen shot of the pen I was supposed to get please fix this issue
Wish In-depth Review
In Summary: Wish.com offers a unique shopping experience with a vast array of products at competitive prices. While the user interface is straightforward, the product quality and authenticity can be inconsistent. Customer service and shipping policies vary, and the mobile app provides a convenient shopping alternative. Wish's commitment to legal compliance and data protection is noteworthy, although more transparency in environmental and ethical practices would be beneficial.
Website Navigation and User Interface: The website is user-friendly with a clean layout and design, making it easy to navigate. The mobile responsiveness is commendable, ensuring a seamless shopping experience across various devices.
Product Range and Selection: Wish.com boasts an extensive variety of categories, from electronics to fashion. Availability of items is generally good, with a mix of common and exclusive products that cater to a wide range of tastes and needs.
Pricing and Value for Money: Prices on Wish are highly competitive, often lower than on other platforms. The site frequently offers discounts and deals, although there is no formal price matching policy.
Search Functionality: The search functionality is robust with various filters and sorting options. Search results are relevant, and the speed of search is satisfactory, allowing for efficient product discovery.
Product Quality and Authenticity: Item descriptions are not always accurate, and the authenticity of branded goods can be questionable. User reviews and ratings are helpful but should be read with caution.
Customer Service: Customer service responsiveness varies, with some users reporting delays in problem resolution. Multilingual support is a plus, catering to a global customer base.
Payment Options and Security: Wish offers a variety of payment methods and employs standard payment security measures. The checkout process is straightforward and user-friendly.
Shipping and Delivery: Shipping costs and options are clearly presented, although delivery timeframes can be lengthy. Packaging quality is generally adequate but can vary depending on the seller.
Return and Refund Policy: The return policy is outlined on the website, but the ease of the returns process can be improved. Refund timeliness is inconsistent, with some users reporting delays.
Mobile App Experience: The Wish mobile app is feature-rich with good performance. It is compatible with different devices, and user ratings on app stores are mixed, reflecting varied user experiences.
Customer Reviews and Testimonials: There is a high volume of customer feedback available, with an overall sentiment that ranges from positive to negative. Reviews seem to represent a broad spectrum of experiences.
Social Media Presence and Engagement: Wish is active on various social media platforms, with a reasonable response rate to customer inquiries. Promotional content is frequent, aiming to engage with the customer base.
Environmental and Ethical Considerations: Information on sustainability practices and ethical sourcing is limited, suggesting an area for improvement. Corporate social responsibility initiatives, if any, are not prominently featured.
Loyalty Programs and Incentives: Wish offers a rewards system and member exclusives, which can add long-term value for frequent customers. However, the benefits of these programs could be better highlighted.
Legal and Compliance: Wish appears to adhere to e-commerce regulations, with a focus on data privacy and protection. The respect for intellectual property is upheld, which is crucial in the online marketplace.
Overall Shopping Experience: The overall shopping experience on Wish.com is a mixed bag, with the main pros being the low prices and vast product selection. However, the cons include variable product quality and potentially long shipping times. Compared to competitors, Wish stands out for its pricing but could improve in customer service and product authenticity. Recommendations for improvement include enhancing the quality control of products, providing more transparent customer service, and improving shipping and delivery reliability.
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Item ordered on 2020-04-28Recent comments about Wish company
I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020Our Commitment
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