Wish shoppers reviews and complaints 4345
Newest Wish reviews and complaints
order id: 5bd3a6486d397307c6af9f45
Good morning,
I still have not received my order but it was shipped on10/27/2018. I paid for the entire order, so either refund my money or ship my order to me.
Thank you,
Nadine A Shields
Sent from my Samsung Galaxy, an AT&T LTE smartphone
-------- Original message --------
From: Wish
Date: 10/29/18 2:04 PM (GMT-05:00)
To: Nadine Shields
Subject: Your Wish order is on its way!
WOMEN MEN ACCESSORIES HOME DECOR GADGETS
Hi Nadine,
Great news!
An item from your order has shipped!
If you purchased several items, you will be notified separately when those items have shipped.
Order ID: 5bd3a6486d397307c6af9f45
Shipping Address:
Nadine Shields
5602 103rd Ter Nl
Pinellas Park, Florida 33782
United States
Plus Size Women Sexy Casual V-...
Store: bestvvteam
Quantity: 1
Color: Red
Size: M
Status: Shipped
Tracking #: WI00102991635SH
Delivery Estimate:
Oct 31, 2018 - Nov 12, 2018
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1 Sansome St., 40th Floor, San Francisco, CA 94104 - USA
This email was sent from a notification-only address that cannot accept incoming emails.
Please do not reply to this message. If you have any questions or concerns, please contact us at [protected]@wish.com
I can’t use my card it say visit wish.com/payment issue
I was not able to use my card when I want to check out of my cart it says I should go to www.wish .com/payment issue to resolve my payment
I don't know this is happening for the first this is happening pls help me resolve this as soon as possible and this is not the first time I have been using my debit card to pay. Until recently I tried another debit card on my wish app and since then I have not been able to use mine
lot of things
if you look at Delores Harris you will see I order a lot from you and here lately you have not make me happy because my order have been not right my laikou [protected] bottle it was nothing in it last time something was broken and somethings
I did not get I like you very much but I think I will not be order from you no more some I hope you can sent me more I will like my money back thank you delores harris 2911n. Washington st Wilmington Delaware 19802
I have requested for goods and paid for them already, however the delivery date changes and
some iteams it is gone 3 months since i have ordered and still do not get an answer if i am going to get my goods or not. I am sandra carey and i want to know if i am going to recevie my goods or not.
The tracking states the goods arrive destination beging of october this iteam was reaching south africa. I still have not recevied it.
order was canceled by wish
I placed an order on November 23 on November 26 WISH canceled my order and issued me a refund for no apparent reason it was a $120 order and had Christmas presents included in this order. I no longer have access to the email colvin.[protected]@yahoo.com I was trying to add my new email address and also add my new debit card. I called my bank they said that there shouldn't be any issues processing the payment. My new email is [protected]@Gmail.com
Please help me understand why my order was canceled and I can't place a new one either.
Thanks
Michelle Colvin
I've had a Account with wish for at least 5 years now. I placed a order with my new bank card. Two days later Wish cancels my order I called my bank there's not a issue on my end. I got a message from Wish to contact Customer Support that's impossible I've tried numerous times. I open a new account with a new email thinking that would help no they are want a picture of my bank statement with past purchase from Wish. This is a new account I haven't ordered anything from Wish since I opened this account. I do know what to do know!
i to placed two big orders only to have wish cancel it and refund me saying they wanted a picture of somethng i ordered in the past on a bank statement
will not refund items I ordered when they send the wrong size and I even have pictures to prove it
I have ordered lots of different clothes from robes, leggings, bathing suit‘s, PJ's & the list goes on. yet almost every Is either damaged (holes or rips in fabric) Or the wrong size. I can't even contact W/ app cause my account isn't in good standing. Why would I buy more stuff when you will not fix your previous mistakes. I order xxs yet get S!
i ordered several items and returned the ones I didnot want within 2 weeks and used their mailing label. i have emailed them several times to get a 120.00 refund and they have way to many excuses and my emails go on and on. They told me that i was not within the guidelines of returning my stuff, it had to be within 30 days yet I did it within 2 weeks. i will never order from them again... i didnot get any wish cash or refund. they are fraudulent with bad customer service.
quad core 7 inch tablet ac33
Today, I ordered a Quad Core 7 inch tablet for my granddaughter. When I used the promo code rbdnvbn, I was told that I could used the code because it was not from Wish mobile app. So I cancelled the order to download the app and as I am downloading the app, I receive a message from Wish that my order was processed. I never got the submit button, but they processed my order without my permission.
My order number is 5bfdbb1b75a3e3155f5d06d4
Horrible liars, gave me a 95% off first order code, what a laugh, when I tried it it said 15% than when I stopped the order they tried to give me a replacement object worth about 5% of the original for slightly more money! enjoy
checkout process
I am trying to purchase items on the site, when I go to check out, it is asking for a copy of my bank statement showing a previous purchase. This is my 2nd time purchasing anything so I can not supply this and I have yet to get my bank statement. It will not let me check out.
I tried to go to the contact us tab and was requested to re sign in with my user name and password (This is while I was logged into the site) when I filled in the details, it advised that the details are not correct, however I was logged into the site at that time using the same user name and password.
First time user, not a good start but I have heard positive things about this site and will put this down to tech issues. Could some one from wish please contact me @ [protected]@yahoo.com
Thank you,
Joe Jennings
Go to EBay .. Shipping is free and they have the same stuff
i have been ordering off wish for almost a year now and only had one wrong thing delivered it was a free gift from wish so i did not care but having wish cancel and refund a big order $ 600 + just before christmas really messes up my plans with no way of talking to a human person is just bad business i'm really going to think hard about placing another order with them again
refund went to wish cash instead back into my account
I placed an order on Nov. 27 2018 and before I had a chance to change the payment method the payment went through on my debit card overdrawing my checking account. I cancelled the order, but instead of giving me a refund to my account it gave me wish cash I do not want wish cash I want a full refund to my checking account. This order has overdrawn my account .
invoice id - 5bea7a6b029be218ef59282e
11/27/18
The above invoice was charged to my PayPal account on November 12, 2018 in the amount of $46.85. Transaction ID 91184907LF438035N.
I have not received this order and need to know when it will be shipped.
I have made numerous orders from Wish before and this is the first time I have had to write a letter of complaint. In addition, upon trying to submit this complaint the popup advises my complaint is too short and may not be answered. What kind of nonsense and business practice is that? Please do not force me to go to the better business bureau, the attorney general office and disputing this charge with PayPal.
Sure hope this is long enough to get your attention now.
Please advise asap.
Thank you,
Benna Smith
1534 Garrison Drive
Lakeland, FL 33810
[protected]@yahoo.com
all clothing
NONE of their clothing fits. All, without exception, are two to three sizes TOO SMALL. Also, the quality is very poor. Let's see... poor quality...never fitting...low price. What good is low price if the clothing is worthless?!?!
Also, they REFUSE to accept returns.
This company is practicing fraud!
I gave them a number of tries, foolishly, I suppose. Thinking that I could return their clothing, none of which fit. They REFUSED to honor my return requests, even though they purport to have an easy return policy. Their low prices & attractive ads sucked me in. But, their clothing was far too small. The quality was horrible. And, I was not allowed to return their horrible merchandise. Very fraudulent.
the items that I ordered
i had ordered some items from you and have not recived any thing and they are christmas gifts i would like a call from you to find out whats going on with my items so if you could contact me i would appreceate it. i hope to get this matter resolved as soon as posible as you know christmas is just around the corner.my name is phyllis bridges thank you for your time
my phone number is [protected] and again my name is phyllis bridges and i feel that i should not have to pay to find out where my order is thank you
jacket
I ordered a jacket accidently on the 2nd November and cancelled within two hours of ordering told them ir was a mistake and still have not received the refund I am due they keep saying the same thing and I haven't received my refund I will not be ordering again I have rung my bank and it clearly states the money being taken but not been put back in and I'm not happy at all I will not be recommending wish to anyone I want my refund and the fact that its 17.85 is beyond the point I would like MY money back
refunds
Wish.com is the worst, most unprofessional shopping website that I have ever tried to use. They refuse to refund my $79.00, of items I never received. AVOID at all costs. I complained to better business bureau. I tried to order a blow up chair, and watches. Never received anything. They don't offer phone support. When I try to email, all they respond with, is "Sorry you are not satisfied", but they never refund. Stay away from them.
your company deleted my order refund my money and compensate my time you need to make this right!!!
You deleted my orders and took our money i want my money back and remibursem for my time shame ou u for doing this on the holidays i want my conpinsation now you have wasted my time and i will never use ur services again i will sue u for my money and time consumption please do what is right please i know there are other coustomers who have the same exact thing happen as well
account
WISH.COM HAS FRAUDSTERS. My account was hacked and somebody attempted to purchase a laptop and other items for $152.00 USD with my credit card on November 16, 2018 . I tried contacting wish but they never responded. Fortunately my visa credit card didn't have so much of money however because the payment failed they then attempted on several occasions to charge the money to my credit card again on November 23, 2018 .
customer service
I was asked to send a bank statement of a purchase and I buy from you guys constantly. Over 2000.00 for Christmas this year! I have 2 accounts cuz my phone had to be cold rebooted therefore a new email address... I don't like sending personal information about my bank statements and I do all my transactions online. I will discontinue shopping with wish. I love it but this is ridiculous. I understand that one customer doesn't affect your profit in anyway but I have seriously spent over 3000.00 dollars in the past 6 months. I don't understand why you would do this to a good customer
endless match and fishnet
I want my refund you have changed my endless match delivery date twice with no authority I'll be taking you to court and my net was meant to be delivered yesterday didn't receive it i want my refund or I'll be taking you to court for that to you are a bunch of scammers i what my refund to be started by 4:00pm my time or i will sue I'm sick of it i have received 1 item you incompetent fools sent
why I cannot provide proof with a check
My name is Judyan Harris. my email is [protected]@yahoo
.com a little over a year ago one of my grandchildren. Ahold of my credit card and purchased a hundred and some dollars worth of things I contacted your company and they refunded the money and said I could no longer shop until I provided the check number and the receipt. I have not used the check in 5 years I have a debit and credit card I have since changed the numbers but you all will not let me purchase until I provide proof that there is no way I could have. I was a loyal customer and I shopped three and four times a month. What can I do so that I can start shopping a game because I haven't used a check in quite some time and I can't provide what you're asking me for because you charge it to my card at that time. Please tell me what I can do as I still would like to shop.
item not received
Hi,
I have ordered one headphone (5bb307b8c4f8a81c0d1f8b0d), on 2nd of Oct, firstly they told me that it will be delivered on 8th Nov, then it become 10 Nov and then 16th Nov. I still haven't received it and now its showing delivered.
Sent several mails to customer care but no response, no action has been taken. I have not got the product and not even refund.
Stop buying from wish.com, don't get robbed.
i ordered a shirt 10/3. it showed arriving 11/8. i did not receive it. when am i going to get it. my tracking number is UQ06957969OCM.
Thank you for choosing wish as your trusted shopping carrier, we want to apologize for the delay on your package I know you’re currently working as fast as possible to have this resolved.
If you want to talk to a customer care to have your package send directly to your home in the next 72 hours please contact one of your customer care representative @
[protected]
Or
[protected]
To have this issue resolved as soon as possible.
unreceived products
I ordered multiple of products in one purchase and i didn't receive the most of them although it is stated that they are received. I complained to wish and they didn't respond.
I have tried several times to refund the product but the are telling me to wait longer and i have already waited too long.
I need a costumer agent to contact them otherwise i will complain to paypal.
Please i want a refund!
I want a refund and I am going to ship these items back because they are not what I ordered.
I ordered $84.00 worth of items from Wish and I wish I had not. I received one wig at 1 week intervals ( I had ordered 2 wigs) and when I received them, they were not the items that I purchased online. I ordered a rug for $30.00 and another item that I have not received yet. They are as fraudulent as they can be. I will have my lawyer to contact them . I never noticed that there is no number to call or person to notify. That was a red flag. I am monitoring my account closely because I don't think this is a legitimate business. Warning all users to delete the Wish from your phone. I have not received all my order yet. I will report to better business bureau and trade commission.
Thank you for choosing wish as your trusted shopping carrier, we want to apologize for the delay on your package I know you’re currently working as fast as possible to have this resolved.
If you want to talk to a customer care to have your package send directly to your home in the next 72 hours please contact one of your customer care representative @
[protected]
Or
[protected]
To have this issue resolved as soon as possible.
Wish In-depth Review
In Summary: Wish.com offers a unique shopping experience with a vast array of products at competitive prices. While the user interface is straightforward, the product quality and authenticity can be inconsistent. Customer service and shipping policies vary, and the mobile app provides a convenient shopping alternative. Wish's commitment to legal compliance and data protection is noteworthy, although more transparency in environmental and ethical practices would be beneficial.
Website Navigation and User Interface: The website is user-friendly with a clean layout and design, making it easy to navigate. The mobile responsiveness is commendable, ensuring a seamless shopping experience across various devices.
Product Range and Selection: Wish.com boasts an extensive variety of categories, from electronics to fashion. Availability of items is generally good, with a mix of common and exclusive products that cater to a wide range of tastes and needs.
Pricing and Value for Money: Prices on Wish are highly competitive, often lower than on other platforms. The site frequently offers discounts and deals, although there is no formal price matching policy.
Search Functionality: The search functionality is robust with various filters and sorting options. Search results are relevant, and the speed of search is satisfactory, allowing for efficient product discovery.
Product Quality and Authenticity: Item descriptions are not always accurate, and the authenticity of branded goods can be questionable. User reviews and ratings are helpful but should be read with caution.
Customer Service: Customer service responsiveness varies, with some users reporting delays in problem resolution. Multilingual support is a plus, catering to a global customer base.
Payment Options and Security: Wish offers a variety of payment methods and employs standard payment security measures. The checkout process is straightforward and user-friendly.
Shipping and Delivery: Shipping costs and options are clearly presented, although delivery timeframes can be lengthy. Packaging quality is generally adequate but can vary depending on the seller.
Return and Refund Policy: The return policy is outlined on the website, but the ease of the returns process can be improved. Refund timeliness is inconsistent, with some users reporting delays.
Mobile App Experience: The Wish mobile app is feature-rich with good performance. It is compatible with different devices, and user ratings on app stores are mixed, reflecting varied user experiences.
Customer Reviews and Testimonials: There is a high volume of customer feedback available, with an overall sentiment that ranges from positive to negative. Reviews seem to represent a broad spectrum of experiences.
Social Media Presence and Engagement: Wish is active on various social media platforms, with a reasonable response rate to customer inquiries. Promotional content is frequent, aiming to engage with the customer base.
Environmental and Ethical Considerations: Information on sustainability practices and ethical sourcing is limited, suggesting an area for improvement. Corporate social responsibility initiatives, if any, are not prominently featured.
Loyalty Programs and Incentives: Wish offers a rewards system and member exclusives, which can add long-term value for frequent customers. However, the benefits of these programs could be better highlighted.
Legal and Compliance: Wish appears to adhere to e-commerce regulations, with a focus on data privacy and protection. The respect for intellectual property is upheld, which is crucial in the online marketplace.
Overall Shopping Experience: The overall shopping experience on Wish.com is a mixed bag, with the main pros being the low prices and vast product selection. However, the cons include variable product quality and potentially long shipping times. Compared to competitors, Wish stands out for its pricing but could improve in customer service and product authenticity. Recommendations for improvement include enhancing the quality control of products, providing more transparent customer service, and improving shipping and delivery reliability.
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