Wish
reviews and complaints

Hi I have returned a hair piece I brought like just over a month ago and i returned it like a couple days after i have recieved this as i did not like the length of the hair, there fore i took it back via post office and since then i have been checking my transactions to see whether it will be back, im not sure if they have recieved the package yet however it has been a while niw and i still haven't received the money back for this. I have been trying to find ways to contact this sure however the phone number provided Does not work for me.

Yo compre este juego de ropa mediante wish y no llego el paquete pague con tarjeta de credito visa, la cuenta terminal en 2299 y mi informacion es la siguiento Cinthia Dayana Burbano, con fecha de nacimiento el 27 de mayo de 1991, y direccion de envio del paquete 5 Chelsea lane Rock Hill NY 12775. Lo compre por el precio de $9 mas shipping de $3 y la transaction fue con un screen protector para un Motorola turbo que costo $1 con shipping de $1... El total de la transaccion fue de $14 y fues realizada el dia octubre 13 del 2017. Por cualquier informacion puede contactarme Al numero [protected]

Earlier On november 30th, 2017.Messasges was coming to my phone About purchases being made from my card.But i dont Own a Wish account never put my information in on wish.I really would like if you could tell me about who purchased the things, wat address was used and how did my information come on Wish.com Thank you 4 transactions was subtracted from my account.

I accidentally placed an order for 1 item in 11/23/17. There was a slide to pay bar on the screen and I accidentally pressed the bar. I Immediately canceled the order within 2 minutes of placing the order. The item was a $5.00 item with $3.00 shipping

UUstock 22Pcs/Set Professional Makeup Brush Set Cosmetic Tools Make-up Toiletry Kit Natural Make (Canceled)
Item Price: $5.00
Shipping: $3.00
Order Total: $8.00

Within the time I placed and canceled the order a $40.00 charge was deducted from my debit card. An $8.00 refund was posted to my account. I have been in communication with your customer service, and I use that term loosely, no one can tell me what the $40.00 charge was for and continue to tell me that I didn't cancel all of the items as I stated before there was ONE item in the order. I keep being told I need to cancel the other items. Obviously the fact that I placed and paid for an order on 11/13/17 is to complicated for the customer service to under stand. I have sent proof that the $40.00 was deducted from my account as well as documentation that I paid for the order placed on 11/13/17. They continued response from you is that I need to cancel the items from my first order that have not shipped.
I want to know what the $40.00 charge was for and when the remaking refund of $32.00 will be done.
I have never dealt with such incompetent people in my entire life. The fact that there is no way to actually speak to anyone Cleary shows that satisfied customers are not a priority to your company.
I am not making an unreasonable request, I want an explanation and the money you took from me returned.

I was lured to this site from emails and the cyber Monday sale.
It was late Monday in my Houston location placed an order for 7 items and when to sleep. in the morning i rechecked the items and read a little more about the specs i realized i purchased the wrong lights not enough lumens for flood lights so i tried to cancel the order which was no longer possible on line eight hours where passed.
mean while in California time Wish employees where entering their office when I placed my request. "please not to ship these lights and cancel my order" they answered a day later saying to have patience and the product will be on its way. i was infuriated since the order wasn't even processed and even now hasn't been shipped yet Thursday morning Nov 30 3 days later, the actual delivery date is December 30. I followed with 4 more messages spelling clearly my frustration with their lack of customer service but no real help have been communicated. calling is of not avail a message takes you back to the web for help and no real person comes to answer.
Now I am sure that they will ship the product and I will lose the shipping charge twice which is as high 50% of the product price .
If a consumer needs to return a product it will cost more than the product initially purchased based on USPS parcel prices to China. so beside the story of fraud read and no merchandise received of many, the deal is that once purchased an item from Wish.com plan on keeping it, because returns are not a feasible economical choice.

Hi, I recently referred my mother to wish and gave her my discount code. I have spent over $100 on wish already and am enjoying the service. However, my mother didn't feel comfortable using her own credit card to make an order so to prove to her that it isn't a scam I let her use my card. Right after this I am unable to log in to my account, I think wish thinks that I am a scammer that is using my card on seperate accounts in order to get discounts but I simply referred my mother to wish, let her use my card and then magically was banned. I am furious as I have spent $100+ and so has my mum and I am intending to spend more. Somebody please help me

I have ordered items from wish on the 26th October 2017 and not one of these items are reflecting in the order history. However, on my bank statement it is showing that the payment to wish was made. I have emailed your customer support services and attached proof of payment and has not had a response since the 21st November 2017. I am requesting feedback from them every day and they are not responding. Please investigate the matter urgently and I do request a refund as soon as possible.

I ordered this wireless headphone set, in which they have charged my card for the item, but it's not showing up on my order list and what happened to it, also what is a Direct number to speak with a sales Agent directly? I need an immediate respond from your Company, the number to reach me is Archie Potter [protected]. Thanks and look to here from you soon

Hi, I have an issue with messages from wish appearing on the front of my phone in the scroll down area obviously sent by Wish as thats what it says, Now I am not subscribed to wish on any level, I do not have the app downloaded, and if I ever did have an acccount then I cancelled it as far as I was able as I did not like the goods on offer. It seems to me to be aggressive advertising if you are then recieving messages on your phone daily, several times a day, when they are unwanted and you haven't done anything to warrant it. Please will yyou at Wish close down everything you can your end to ensure that this doens;t happen again. Thnak you

Hi my name is Kathy wisener I have a account with you and all of a sudden my order history is gone. I am waiting on a women's shirt that was supposed to be here by November 27. I am Kathy wisener 76074 cameo drive Covington, la 70435 phone number [protected]. Can please tell me what has happened to my order and my account. Email address is [protected]@hotmail.com thank you

I bought this product using Wish and it wasn't arrived. I called the Carrier and they said that I had been given the wrong delivery number but Wish customer service seemed unable to help or care. I am not happy and will be contacting my legal team to take the issue further. I have also been told I will not get a refund as their system shows the parcel being delivered. I look forward to hearing from someone from Wish soon and hope they don't get caught up in a legal battle.

Oct 5th 2017 I ordered the couples ring "her king" "his queen " I received the "her king" ring but was not informed until after the fact that I would not be receiving the " his queen " ring.. And everytime I try to get help with this I just get the something over and over that isn't helpful at all.. I want my ring.. And there is no real person to talk to.. I will NEVER ORDER FROM HERE AGAIN!

This Date Is 11/27/2017)I have been a costumer of Wish since 2010!And, the prices of the items WERE AS POSTED!And Now, when someone that wants to talk to a live person with a problem with the item!They send u to a page full of wrong questions!In the months of Oct Thru Nov Of 2017 I had my eye on this 1 item(Classic Women's Snow Boots Fashion Short Boots for my daughter-in-law!So I went to purchase these boots for the price that was posted as $4.00+$7.00 shipping!When I clicked BUY, it went to the page where u choose the size & color.It still had the $4.00 as total!As soon as I selected the color & size.The Price Changed To $19.95 + $7.00 shipping!So, I removed the item!I am very disappointed!I alays have problems with this shopping site!But, I keep giving them more & more chances!I can't even find anywhere to send them a email!I have already tld my daughter-in-law that I was getting these boots for her for Christmas!And, Now I Have To Disapoint Her!Signcerely:A Disappointed Customer:Nancy Smallwood.([protected]@gmail.com

I've never done business with this site, and I received an unsolicited text message indicating that my "product has been shipped" complete with a link indicating that I can track my package. Obviously this is an attempt to defraud. The question is, is this the wrongdoing of wish.com, or some hacker that is using a XSS attack through wish.com's website. If the former, the company needs to be shuttered and the staff should be criminally charged. If the latter, they need to get their act together and put forth a quality product site that isn't prey to such amature attacks.

So I purchased 1 bottle of color change nail polish a few weeks back. Delivery took longer than expected but I'm not terribly mad about that. What I am mad about is that when I received this package today, I opened my package and found that the item was damaged and spilled all over. I'm not overcome with a wave of emotion and anger but come on people... when I order something I expect it to come to me in a timely fashion but also fully intact and NOT damaged. But alas, it was and I can not use it. I would like a refund or a new bottle of the color change nail polish since what I received is no good.

Ordered them on February 16, 2017. Now, I realize it's taken quite some time to contact you, and in waiting for my order I misplaced my paperwork on it. It is IMPOSSIBLE to contact you easily. Most companies have a working phone with an actual person answering it. That however, should NOT be held against ME... it's YOUR fault that I never received my PAID item, nor a REFUND if you couldn't supply them. I'm just guessing...you must enjoy receiving monies without actually supplying the order. Payment from PayPal was made on Feb 16, 2017 and came out of my bank account on Feb 21, 2017. It was never reversed or refused. I would like to either receive the product or a refund at this time.

I ordered on Oct 28th 2017. Order was processed on October 29th, 2017. I received an email stating my order was on its way on October 30th, 2017. I starting tracking the package and saw a 'delivery attempt' on November 10th 2017. I then noticed that the ZIP CODE is incorrect on the order. MY Fault. Since November 10th I have been contacting support to tell them why I didn't receive the order and to give them the correct zip code. NO RESPONSE! My purchase was to be delivered no later than November 21st so for 10 days I waited. When November 21st past, the shipping date changed to November 28 which is tomorrow. It will not likely arrive because they have not bothered to read the three communications I have sent through the Wish app. The correct zip code is 60628 by the way.

I had ordered several items for a less fortunate family for Christmas that were to arrive in sept. Needless to say I'm still waiting. I have inquired where's my package only to get message that is running late. All it's, s were marked as almost there. When contacting customer support I'm told I'm outside the 30 day return window. I was before the products were set to arrive in first place. To take my money and not provide goods or refund is theft. Will not use this site again buyer beware!

I am missing items on my order placed over a month ago.
1.- fishing rod tips
2.- line counter
Other items

I like to know when being shipped

Note: the way you display items on website, is deceiving. The picture is totally different from merchandise received.

This is the second time I address this matter.

I spend lot of money on wish, I feel I am being taken for a fool. I am skeptical about continuing buying form you.

I want the merchandise, or full refund. I paid for everything, and not happy, needed merchandise for a customer.

I received a package and it was a small one I opened it n here it was a JoJo bow allwrinkled up in this small envelope.when I opened it it was the wrong bow.it was like a orange n white or peach color I order the 2017 rainbow JoJo gradient ribbon bow.ill keep the bow but what about the bow I order I still want that one.but I don't want to get charge for it either.this was your mistake can you let me know what to do or what your going to do thank you