Wish shoppers reviews and complaints 4345
Newest Wish reviews and complaints
won't give me refund
I've bought 5 items for s new turtle tank they are all rubbish and I was willing to return them but instead I get blocked for excessive refunds. I wasn't asking for a refund for free I was asking for s refund to return the rubbish I have paid 40 pounds for including a broken bowl today that the site will not even let me comment on.
The site is based in scans and the goods are rubbish and I want an address to return it to as I'm not in a position to waste 40 pounds on wish crap.
Please send me an address to return fake plastic dropping to bits plants
Broken turtle feeding dishes
Fake dangerous grass plants dropping to bits for the turtle to choke on and
S nasty sharp bridge to get to basking area in tutarium which is less than 6inch long and 1 inch wide
Hardly big enough for an ant let sling a baby turtle.
I still have 2 more items to arrive and I'm sure these will both also be the same crap standard that wish sell.
I want an address to send it back as I do not accept been told I'm scamming for refunds your welcome to have the rubbish back at your factory .
account censored? can't find any sex - related products anymore
One of my wishlist's items have completely disappeared and I noticed that all the products that are sex-related are nowhere to be found on the site. Any keyword like "sexy", "kinky" and so on gives no result at all. I made a new account and everything is perfectly normal (see video). I am extremely confused by this. Does anyone know why this could be happening?
So it kind of fixed itself. One morning I was on wish and everything was back to normal. No idea how or why. So good luck to anyone else having the same issue...
This is the response I got from customer service, really worthless and infuriating:
"Thanks for writing in. I'm sorry to hear that you no longer have this feature. We are constantly adding new promotions to improve the shopping experience, so some things may change or become unavailable as we work to make shopping fun for everyone.
While this feature may no longer be available, we've noted your interest and hope it will be available for you again in the future.
Please be sure to follow us on Twitter @WishShopping and Instagram @Wish to stay updated on our current contests and promotions."
Did you ever figure this out? Mine is doing this now.
Nope, just posted this yesterday... I wrote to wish support several days ago but haven't got any answer yet...
It's happening to me too. Except I made a second account and it was still censored. But my friends account was showing everything which is why I noticed. I really wanna fix it
products
Today on 04/10/18, I opened my account to start buying items from Wish.com through google play. I successfully got my bonus product using the same details on my visa debit card. later I chose four items to buy but when it came to payment the process could not be completed. After several attempts, i decided to contact my bank HSBC and I was told my card was frozen because of suspecting fraud. So it was later reopened. I tried again, it never worked. I had also sent an email to report on the matter.
I've bought 5 items for s new turtle tank they are all rubbish and I was willing to return them but instead I get blocked for excessive refunds. I wasn't asking for a refund for free I was asking for s refund to return the rubbish I have paid 40 pounds for including a broken bowl today that the site will not even let me comment on.
The site is based in scans and the goods are rubbish and I want an address to return it to as I'm not in a position to waste 40 pounds on wish crap.
Please send me an address to return fake plastic dropping to bits plants
Broken turtle feeding dishes
Fake dangerous grass plants dropping to bits for the turtle to choke on and
S nasty sharp bridge to get to basking area in tutarium which is less than 6inch long and 1 inch wide
Hardly big enough for an ant let sling a baby turtle.
I still have 2 more items to arrive and I'm sure these will both also be the same crap standard that wish sell.
I want an address to send it back as I do not accept been told I'm scamming for refunds your welcome to have the rubbish back at your factory .
many products I never got reimbursed for
I accidentally bought around $200 worth of items from the wish app, and I went and cancelled all of them and made sure to say to put it back on my card, they said it would take up to 2-3 weeks. I never received any money back whatsoever. I have no idea what to do and have tried countless times to complain but I have no idea where I submit a complain at. Please help me, my number is [protected]
witch mask for halloween
i received a tiny pink plastic purse in a shipping bag with said it was my mask tracking number LN641549986CN and i order this in sept for a specical party on oct 13 2018 and now i did not receive it; could you see if i can get the right stuff by oct 12th otherwise i want my money back karen turnbough: [protected]@sbcglobal.net or phone text [protected]
wrong stuff
refund after cancelled order
I have provided you with extensive information about this order from my card provider who, in emails, clearly state no refund has been received (£22.25). You continue to keeping saying that it has when clearly it hasn't! I'm sick of your computer generated responses. Why is it that in circumstances like mine, which has been going on for a long time now, i still have not been able to have a live telephone conversation with anybody from Wish! I want to my money or the back pack. Thanks for your time Mark Macquarrie. Very Unhappy!
never received my item
I placed an order back on Aug 7th, sleeper pillow. I tried to cancel the order on Aug 17th, but was told the item had been shipped and if I did not receive it by Oct 3rd I would receive a credit. On Sept 21th, 22th, 25th 26th, 27th, 30th and Oct 2th. I reached out to you letting you know I have not receive the item. I was told since the item was shipped, to look for the item at the post office. I have been to the post office everyday since Aug 17th, I spoke to manager & all the employees at the post offices and they can not find the item. At this point the item is lost, I would like a refund since the item was lost. Question # 5b73269a4d5cfb40287a443c, my email is [protected]@hotmail.com
skin tag removal patches
Received the patches a few weeks ago. You're supposed to put them on for about 8 hours and the tag would come off with the patch. I tried it on a few different tags on multiple nights and absolutely nothing happened. I would like information on where to return them (they were apparently drop shipped from China) and how to get a complete refund. Thank you!
You should contact the 3rd party seller that you bought the item from on Wish.com, wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay. It really is not Wish's fault, they should take the appropriate action, and I am sure if this seller has gotten a lot of complaints like yours, they will do something about it. But try contacting the seller directly instead of wish.com, sellers are usually more than willing to help, but when a customer goes to the platform that we are selling on instead of us directly, it is most likely we arent going to get a chance to try to make it right with our customers, and you'll end up most likely just getting a refund instead of the product you wanted, which the seller can narrow down what the problem is and help fix it. Now if they do not help you fix it and is not willing to work with their customers, that is when you should go to Wish directly, you will then have messages as proof as well..
wish.com is cheater
Hi
I ordered many things from wish but to my surprise wish started canceling the orders on its own which are low priced and products are really cheap. Now they are not processing my refunds for almost 400$ which are not delivered.
They are really cheating people. For first few low priced orders they will ship and then started showing. There true colors. I feel really cheated. USA government should ban such shopping websites.
You should contact the 3rd party seller that you bought the item from on Wish.com, wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay. It really is not Wish's fault, they should take the appropriate action, and I am sure if this seller has gotten a lot of complaints like yours, they will do something about it. But try contacting the seller directly instead of wish.com, sellers are usually more than willing to help, but when a customer goes to the platform that we are selling on instead of us directly, it is most likely we arent going to get a chance to try to make it right with our customers, and you'll end up most likely just getting a refund instead of the product you wanted, which the seller can narrow down what the problem is and help fix it. Now if they do not help you fix it and is not willing to work with their customers, that is when you should go to Wish directly, you will then have messages as proof as well..
they are displaying items on facebook that they do not sell on their website.
I clicked on the item and it went to a page that didn't exist. I looked in the search for the item and could not find it. They are false advertising products they do not sell. The website is very popular so I think that is very long for them to be advertising something that they do not sell. I got really excited about this item and wanted to purchase it right away. I'm very disappointed in this website and I do not care to see it display on my Facebook page again.
Wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay. It really is not Wish's fault, they should take the appropriate action. However, if you want Wish to take appropriate action you will need to get each store name that is false advertising, or believed to be false advertising. This is against Wish Policy.
2018 t20 smart watch
Item was sent to Brampton Canada and i live in Scarborough Canada so i need answers because it was delivered yet i got no item. My watch was not delivered and you guys keep up your helpless contract support that keeps repeating the same mess over and over. First you tell me to wait a little longer for a week and I still haven't got my item I need my item now!
You should contact the 3rd party seller that you bought the item from on Wish.com, wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay. It really is not Wish's fault, they should take the appropriate action, and I am sure if this seller has gotten a lot of complaints like yours, they will do something about it. But try contacting the seller directly instead of wish.com, sellers are usually more than willing to help, but when a customer goes to the platform that we are selling on instead of us directly, it is most likely we arent going to get a chance to try to make it right with our customers, and you'll end up most likely just getting a refund instead of the product you wanted, which the seller can narrow down what the problem is and help fix it. Now if they do not help you fix it and is not willing to work with their customers, that is when you should go to Wish directly, you will then have messages as proof as well..
problem with making payments
I have been with wish for three years I got a new phone I downloaded the app and ordered some things I have never had any problems paying now it wants a picture of my bank statement and I have a debit card I took a picture of it and entered it to your app and I still can't make aover 30.00 dollar purchase this is Christmas present for my grandkids please find out what's going on
I put all my information in and it's saying something is wrong with my account or my info isn't going through
product
I am tried of not having my products I have two products I have not recievedand im really getting pissed off and im avout to sue your company for thefti want my products I have the traxking numbers to both products LY670556349NC and FUYUSOO97845347YQ and I also want a supervisor to call me [protected] my name is tabitha leeson and dont tell me yoir compant supervisor cant call me cause I no he/she can.
You should contact the 3rd party seller that you bought the item from on Wish.com, wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay. It really is not Wish's fault, they should take the appropriate action, and I am sure if this seller has gotten a lot of complaints like yours, they will do something about it. But try contacting the seller directly instead of wish.com, sellers are usually more than willing to help, but when a customer goes to the platform that we are selling on instead of us directly, it is most likely we arent going to get a chance to try to make it right with our customers, and you'll end up most likely just getting a refund instead of the product you wanted, which the seller can narrow down what the problem is and help fix it. Now if they do not help you fix it and is not willing to work with their customers, that is when you should go to Wish directly, you will then have messages as proof as well..
ALSO, You wont be able to sue Wish for fraud, you may be able to sue the actual seller, but not Wish. Clearly you didn't know Wish was a platform for 3rd party sellers? Your package may be taking so long because you may have bought it from a seller in China, take a closer look next time as to who you are buying from.
orders billed
I was browsing through your app and placing items into what I thought was my shopping cart. Instead, Wish was taking payment from my debit card. I did not notice this until I logged online banking and viewed my bank statement -- it has four transactions from Wish. I need those orders cancelled. I have been trying to get a hold of someone since Friday when I noticed the error, to no avail.
sunglasses... plastic broken
The sun glases that I order the plastic is broken.. The order spend 3 month to get here
And it came damague...in the shoping history of wish I can'y find it. Need to return and get may money back. Plese send me a link so I can ask for the return of may money.
I have a picture but is imposible to send it because I see no record of the purchase.
Thank you
shipping address
I placed an order and gave my new address yet when I got my email to say items had been ordered it was still showing my old address in the shipping details All the items have been sent to my old address even though I asked for it to be fixed before anything had been shipped and you have refused to fix it sending the items anyway. Why have you used my old adress which i removed from your system and replaced with the new address for shipping and for my payment details.
my necklace
My necklace order is a week late and you guys keep telling me the same thing over and over again. It's really not helping, I just want to know when my package is arriving. I have been patiently waiting because you guys keep saying it's suppose to be here and every time I try and all no on answer. I really want my package and I really don't understand how you guys take three weeks to send a necklace
something personal
I ordered the personal item on August 5th 2018. I didnt pay for Express shipping so I was shocked when wish said it was delivered on August 15th. I was home all day and that day I opened our gate to my apartment building for the mail man and I talked to him. I didnt get a package at all. I was mortified as I thought one of my neighbors might have gotten the package instead of me. Wish refused to help in any way. I was told contact the post office. File a complaint with them for missing mail. The post office doesn't know where it is. Order #5b66e6695048ef7bd52f1c0c
Tracking #ly552200261cn price $21 shipping $11 coupon -$3.28 total was 28.80.
You should contact the 3rd party seller that you bought the item from on Wish.com, wish does not sell items and does not ship items, it is simply a platform for 3rd party sellers to sell their items, kind of like eBay.
supply of water taps, shower units to the australian market
Dear Complaints Board,
I have spend about $1000 on the wish.com site and taken receipt of water taps and shower units, of which none of the items I am allowed to install into my house as none of them meet the Australian Standards. They do not only meet national standards, but also have the wrong thread so that these units can not be attached to existing plumbing.
Wish.com customer service is refusing to either exchange or refund them which makes a mockery out of the company's ‘shop with confidence' and ‘30 day return policy' as described on the website. I have strongly suggested that both my existing supply issues and the ongoing supply into Australia and New Zealand are to be resolved forthwith, but to no avail.
Alex Kok
I was trying to place an order
Hi, I am so glad that I saw the reviews online today for wish because I was going to place an order. And what I noticed was that I saw things advertised for $5 $8 different things like that and then during check out the price would be $15 from $5 to from $8 to $20 and I'm like how could they do that because isn't that false advertisement you are not allowed to charge something different after it's been advertised for a cheaper price anyway I'm glad I saw that because it happened every time I clicked on check out. And then also I saw that people were saying that there was money missing from the bank accounts of things they didn't purchase and then other people were complaining about items they purchased and never received and haven't heard back from no one from customer service and reference to that so all I have to say is thank God I didn't order anything and I will not be ordering anything from your company because you have too many issues.and then other people were complaining about items they purchased and never received and haven't heard back from no one from customer service and reference to that so all I have to say is thank God I didn't order anything and I will not be ordering anything from your company because you have too many issues.
Wish In-depth Review
In Summary: Wish.com offers a unique shopping experience with a vast array of products at competitive prices. While the user interface is straightforward, the product quality and authenticity can be inconsistent. Customer service and shipping policies vary, and the mobile app provides a convenient shopping alternative. Wish's commitment to legal compliance and data protection is noteworthy, although more transparency in environmental and ethical practices would be beneficial.
Website Navigation and User Interface: The website is user-friendly with a clean layout and design, making it easy to navigate. The mobile responsiveness is commendable, ensuring a seamless shopping experience across various devices.
Product Range and Selection: Wish.com boasts an extensive variety of categories, from electronics to fashion. Availability of items is generally good, with a mix of common and exclusive products that cater to a wide range of tastes and needs.
Pricing and Value for Money: Prices on Wish are highly competitive, often lower than on other platforms. The site frequently offers discounts and deals, although there is no formal price matching policy.
Search Functionality: The search functionality is robust with various filters and sorting options. Search results are relevant, and the speed of search is satisfactory, allowing for efficient product discovery.
Product Quality and Authenticity: Item descriptions are not always accurate, and the authenticity of branded goods can be questionable. User reviews and ratings are helpful but should be read with caution.
Customer Service: Customer service responsiveness varies, with some users reporting delays in problem resolution. Multilingual support is a plus, catering to a global customer base.
Payment Options and Security: Wish offers a variety of payment methods and employs standard payment security measures. The checkout process is straightforward and user-friendly.
Shipping and Delivery: Shipping costs and options are clearly presented, although delivery timeframes can be lengthy. Packaging quality is generally adequate but can vary depending on the seller.
Return and Refund Policy: The return policy is outlined on the website, but the ease of the returns process can be improved. Refund timeliness is inconsistent, with some users reporting delays.
Mobile App Experience: The Wish mobile app is feature-rich with good performance. It is compatible with different devices, and user ratings on app stores are mixed, reflecting varied user experiences.
Customer Reviews and Testimonials: There is a high volume of customer feedback available, with an overall sentiment that ranges from positive to negative. Reviews seem to represent a broad spectrum of experiences.
Social Media Presence and Engagement: Wish is active on various social media platforms, with a reasonable response rate to customer inquiries. Promotional content is frequent, aiming to engage with the customer base.
Environmental and Ethical Considerations: Information on sustainability practices and ethical sourcing is limited, suggesting an area for improvement. Corporate social responsibility initiatives, if any, are not prominently featured.
Loyalty Programs and Incentives: Wish offers a rewards system and member exclusives, which can add long-term value for frequent customers. However, the benefits of these programs could be better highlighted.
Legal and Compliance: Wish appears to adhere to e-commerce regulations, with a focus on data privacy and protection. The respect for intellectual property is upheld, which is crucial in the online marketplace.
Overall Shopping Experience: The overall shopping experience on Wish.com is a mixed bag, with the main pros being the low prices and vast product selection. However, the cons include variable product quality and potentially long shipping times. Compared to competitors, Wish stands out for its pricing but could improve in customer service and product authenticity. Recommendations for improvement include enhancing the quality control of products, providing more transparent customer service, and improving shipping and delivery reliability.
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Item ordered on 2020-04-28Recent comments about Wish company
I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020Our Commitment
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