Menu
Wish.com Customer Service Phone, Email, Contacts

Wish.com
reviews & complaints

www.wish.com
www.wish.com

Learn how the rating is calculated

1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for Wish.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Wish.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Wish.com reviews & complaints 4297

Sort by:

Newest Wish.com reviews & complaints

ComplaintsBoard
D
2:21 pm EST

Wish.com my profile and my order history

This is Darick Grinner I have a problem I had ordered alot of stuff it all came but 3 things idk if they got delayed or cancelled and then I dont have my order list there anymore so I cant see where it's at or see my orders I had to get a new credit card cause someone tried to fraud my account in my bank can u help bring it all back ty I just need my list back so I can see where my packages are

Read full review of Wish.com
Hide full review
ComplaintsBoard
B
12:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com product on my page

I'm looking at products on my page for gifts for my family and I'm seeing a lot of dilldos. And other porn objects I don't want to see this when I'm looking at wish for gifts I have kids and teens who have this app on their phone this porn stuff that is on here is Verry disturbing and should be taken off or if u can please tell me if there is a way I can block these porn objects so I don't see them

Read full review of Wish.com
Hide full review
ComplaintsBoard
M
8:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com 26” bike

It has been almost 3 months and I have not gotten the bike yet. I was told for my troubles that I would get a refund but keep the bike... then told it was ship but then not shipped ... and finally told again that the bike should be there soon... does anyone know what they are doing in this company... I want that bike for my son . Everyday my son is waiting for his bike... so you like to see disappointment in your child's eyes because I don't... all I am asking is for the bike

Read full review of Wish.com and 1 comment
Hide full review
1 comment
Add a comment
P
P
pobarjenkins
Minneapolis, US
Nov 15, 2017 2:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

I would be very suspicious about their offer to refund you AND let you keep the bike. I can't think of any business in their right mind that would do that. Regardless, at this point you may just want to dispute the charge with your credit card company and give up on receiving the bike. Once you get your refund, you could always shop elsewhere for bicycles.

ComplaintsBoard
T
7:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com haven't received products

My name is Trish Woodward. 100 Cedar Drive Paraparaumu Beach Kapiti Coast New Zealand post code 5032. 3 months ago I ordered products and I have received most but not all of what I have paid for. I have received a rug I ordered or 2 sets of head phones. I now have a change of address to 74 Greendale drive Otaihanga Kapiti Coast New Zealand post code 5036. I paid for these products in good faith and want them sent to me as soon as possible. These gifts are for birthdays in December. Y phone number is [protected]. Please ring me or contact me in some way. Not very happy.

Read full review of Wish.com
Hide full review
ComplaintsBoard
J
4:15 pm EST

Wish.com express shipping

I bought two products from you and it was supposed to be here today and never showed so I'm pissed that i paid for express shipping and its not fast if I don't get my orders on time I will stop shopping from you guys and I will tell everybody that shops with you to not to shop from you guys cause if you says express shipping and doenst come on time then you guys lied

Read full review of Wish.com
Hide full review
ComplaintsBoard
H
11:13 am EST

Wish.com customer service/company/customer service

A good, reliable, respectable company would ALWAYS offer a way to contact and speak with a customer service representative. That should have been my red flag. The only number [protected]) you can find, gives you a recording of the same thing you get online/email at their Website… "We'll get back with you in a couple of days". I plan to broadcast and share my concerns and frustrations with all FB friends, as I hope they will stay clear of this flaky company!

Read full review of Wish.com and 1 comment
Hide full review
1 comment
Add a comment
J
J
Joyce Link
, US
Nov 15, 2017 11:23 am EST

Hi my name is Joyce Link and I placed an order by mistake and I would to cancel today, but I do see where the payment has been taken out already and want to cancel this order so the funds could go back on my credit card. If you have any questions please contact me [protected].

ComplaintsBoard
E
9:55 am EST

Wish.com my payment

2017 outdoor coque for samsung galaxy s8 plus iphone 8 7 plus outdoor 3 in 1 heavy duty armor defender shockproof high impact rugged case cover for iphone 8 7 plus 6 plus 6s plus iphone 5 5s se 4 4s samsung galaxy s8 plus s5
Size: iphone 6 plus color: black
Quantity:
Shipping: $1.00
Estimated arrival: dec 2 - jan 1
$21.00 $5.00

Order summary
Ship to:
Earl spence
843e harrod rd
Austin, indiana 47102
United states
Edit
Payment:
Mastercard
Ends with xxx-2523
Edit

Enter promo code
Apply
Item total: $5.00
Estimated shipping: $1.00
Order total: $6.00 I tryed to make a payment with my kids card an now it will not work. what is going on

Read full review of Wish.com
View 0 more photos
Hide full review
ComplaintsBoard
D
8:43 am EST

Wish.com ring missing

On 11-13-2017 I received a package that had a ring box but did not have the ring in it. As I have ordered several rings I do not know which ring it was suppose to be. The product came from LONGHUA DONGHUAN 1 LU ANTINHENG GONGYEQU. It has CHINA Writingand YWSZ([protected]) next number295232908 NEXT IS AA548141567YN Then it says UNTRACKED. Next no description of contents number ZSY51111061HOT(B07B010* 1 cover. KG=0.33. Senders signature&Data Signed 302011 then some China mark 7A China marks2 1028 CN22 then a number in a box in rt. corner 00-A. I a so have ordered other things months ago that I have not received and rings that were not the ones I ordered. I have ordered a lot of other things since in hopes I will receive them. Thank you, Debra Howard. Email:[protected]@gmail.com

Read full review of Wish.com
Hide full review
ComplaintsBoard
V
2:36 am EST

Wish.com customer service ignoring my request and not helping.

Hello,
I been trying to reach wish customer for about 3 weeks now, but every time I get as it seems automatic generated response. My account got blocked by wish system and I can not access customer support. Few of my items came in damaged, wrong size and 2 of them came in the wrong color. I would like to get an refund or return items.
So far by getting no response from any real people I feel like wish wronged me by blocking my account after big purchase without my knowledge and now ignoring me. I just wanted to return few items and I received 0 help. Should I take legal actions or someone is going to help me with my wrong items ?
Regards,
Viktorija

Read full review of Wish.com and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jordanna Pontious
, US
Nov 14, 2017 4:23 pm EST

I paid for express shipping and I was supposed to get my orders today and now wish is saying I won't get my items until the 16th or 20th of this month and I keep getting ignored by them also when I just wanted to know where my packages when it says it will be here today and now saying wont get them until later on. If I was you I would take legal action please keep me updated and ill do the same for you thank you

ComplaintsBoard
N
9:51 am EST

Wish.com delivery service

Hi,

I was completely unaware that i need to pay (at the post office - releasing fee) for each and every product that i ordered. I was under the impression that it would be delivered to my residential address which i provided. Since I paid for shipment as well.

Please enlighten me on this situation. Would it be possible for the remainder of my deliveries to be delivered to my home address please.

Another question. I was wondering why my items are delivered one at a time and not all together.

Thanks in advance

Read full review of Wish.com
Hide full review
ComplaintsBoard
D
12:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com potty golf set

I ordered the potty golf set and I can't find it on track my package or my order. When I go to it, it says i have no order. Payment was taken where is my order? I have been trying to find out how to contact Wish for days it would be nice if you could actually contact someone or be able to contact someone through your app. Had heard a lot of good about Wish and this is what happens? If I don't hear from you i will advise every one to not order here.

Read full review of Wish.com
Hide full review
ComplaintsBoard
S
7:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com my complete order

You guys mailed my order to hinzerling dr in prosser, wa...thats not my address
My address is 782 n. 59th West Richland, Wa. 99353 if you do not get back with me I will cancel it on my credit card . i would very much like the items i recently ordered today but not if you are sending them to another town. I have not had any issues with you guys so far but this is a big one

Read full review of Wish.com
Hide full review
ComplaintsBoard
C
2:01 pm EST

Wish.com cancellation ignored — unauthorized credit card charges

On November 7th I cancelled five amounts----in the amounts of $27.30--$21.40----$21.30---$20.94---$8.00. You proceeded to ignore my request and took unauthorized credit card charges totaling $89.25 anyway.
I contacted my Bank of America of your unauthorized credit card charges.
I was informed to contact you of this situation, and request you return these unauthorized credit card charges immediately to my account ending in 8271.
I was informed to contact Bank of Americas claims department of this situation, if it isn't resolved with a refund being returned back to my account ending in 8271 in the total amount of $89.25.
I can be contacted at [protected]
Thank you for your time
Wesley K. Grider

Read full review of Wish.com
Hide full review
ComplaintsBoard
U
1:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com not delivered my parcel

Dear sir

My odder. No. Ru785022683cn this odder not delivered my mantion address but my order histry all redy show delivered this item {my emil i'd [protected]@gmail.com} this email id is parces your me. So please help my many value me fast time trast your side so please you good suport me and your very people good experience your wish.com side

Thanks

Umesh jain

Read full review of Wish.com
View 0 more photos
Hide full review
ComplaintsBoard
A
1:11 am EST

Wish.com postage every time collection is at post office

Good day

Is it really necessary that we have to pay postage every time you collect a package at the post office?

Or is it the way the post office is making money out of wish orders.

My first order was delivered at my home address, but from thereon i have to fetch it at the post office every time.

I hope you can give me an solution, because there is a lot of people complaining about that.

Thank you
Ansie

Read full review of Wish.com and 1 comment
Hide full review
1 comment
Add a comment
S
S
Stephanie irene Brown
, ZA
Nov 11, 2017 4:54 pm EST

In south africa goods were delivered or if to large for the letter box were collected at the local post office. The post office has now started raising import charges from R24.00 upwards to collect parces. The do not issue any receipt fot this charge so if buying for a business one cannot put these charges into their auditable account system without a valid receipt for this charge. Can someone offer a decent explanation as the receiver of revenue will not accept returns that are not correctly backed up by relevant paper work. I am also perturbedvto read that what is advertised as silver is wearing through to negate that the jewellery is silver as claimed.

ComplaintsBoard
T
9:16 pm EST

Wish.com order sent out on november 1, 2017

My friend and I sent in orders on November 1, 2017 and still have not received any further updates since November 5, 2017. It just stalled at shipping order. We want and need to know the status of our orders. Our orders are already paid for and now we need what we ordered and want to know where it is. It is getting to the weather that we need our orders.

Please contact us at [protected] asap.

Read full review of Wish.com
Hide full review
ComplaintsBoard
S
10:14 am EST

Wish.com the complaint is I ordered some clothing for a trip I was gone for 35 days

The items never arrived until I left now I request to return the clothing and boots cause I don't wish to own them because my trip is over.
Perhaps under consideration this could happen that I can return for a refund and also please take note I purchase a wind mill of sorts can you cancel this item—I keep trying and your site will not let me—please

Read full review of Wish.com
Hide full review
ComplaintsBoard
B
7:01 am EST

Wish.com the 9:00 pm give away

I am absolutely pissed
I was on wish right as it hit 9 pm to claim the free prize thing, and when it reloaded, not even 30 seconds later, it said that everything was already taken, it has done this 6 different times and I am fed up! How the hell are we supposed to get a prize if they're all taken in the same [censor] second if this problem is not solved I will never shop from wish again

Read full review of Wish.com
Hide full review
ComplaintsBoard
S
5:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com no parcel, no tracing number, no order history

I ordered and payed for items on 3 August (payment went through)
When I wanted to see the tracing number my order history has been wiped.
I can not track the parcel without a tracking number.
I can not ask for refund without tracing number
If I open the email from wish that confirmed payment and shipping it closes immediately
I do not know how to resolve this issue
The items bought was for my sons birthday wish is today and now I dont have a present?

Read full review of Wish.com
Hide full review
ComplaintsBoard
J
10:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com clothing

I had purchased four bras and a dress and 400.00 worth of things they do not answer me if it not on my history page anymore. I spent slot of money there and I feel I'm being ripped off they do not let us know where items are coming from so we cannot do anything about returning the item if it comes from China. I had to donate a lot of things because of this problem. I feel we are being taken in by wish. This problem needs to be resolved so that we feel ok buying from them. I lost a lot of money through them. If it's no longer in our history then they do nothing, and keep the money. Looking forward to some response from you. Thank you Joanne Parker [protected]@gmail.com

Read full review of Wish.com
View 0 more photos
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Wish.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Wish.com Customer Service. Initial Wish.com complaints should be directed to their team directly. You can find contact details for Wish.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Wish.com. Discuss the issues you have had with Wish.com and work with their customer service team to find a resolution.