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Wish.com Customer Service Phone, Email, Contacts

Wish.com
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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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L
10:35 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wish.com - Didn't receive my order

My order never came, I wet to the submit questions ( where's my stuff) and when I asked where my stuff was I got an email saying my order was refunded. I don't want the order refunded I want the stuff I ordered. You have one job to do wish and it seems you can't do it. I have read all these bad reviews now. If I don't receive the products I ordered I will...

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R
2:55 pm EST

Wish.com why my shipment is getting returned

I placed two orders. After ages it arrived in uae, now the tracker shows it will be return back to sender - why? Are you people cheating us? I need my money back else you will see me in twitter this morning I swear

Trk # rs392123681cn, rs516611940cn

How come it's going back without my knowledge. I need an explanation and my contact number is 00971-[protected]

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A
2:52 pm EST

Wish.com multiple non delivered packages

Well i am still waiting on 4 packages that i have ordered in november and its now the 8th February i am wanting a refund or an explanation of why i dont have my packages yet. I am still waiting on a sweater, lip gloss, and 2 ring sets.. i know alot of people too that have not received theirs either. If i dont receive them within a month. I will never shop online on ur site ever again.

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C
Connie Daily
, US
Feb 08, 2017 7:12 pm EST

There is two items i have not received one is my sons led shoes and the other is lights that go on his bicycle tire spokes my email address is conniedaily289@gmail.com i would like to know where my items are thanks

ComplaintsBoard
A
12:59 pm EST

Wish.com two jewish necklaces, and a rechargeable flashlight

i have not recieved my merchendise from yall, my name is anthony couchman, my email is [protected]@gmail.com. i would like it if yall can send my product to me. my phine is off at this time so, so I have to have yall call me @ [protected]. so please get my products to me. my debit card os not active at this time as well. I enjoy ordering from wish.com as well as geek.com. so please dont ruin it!

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A
8:09 am EST

Wish.com refunded without permission and no money back

Money is not on my card an I didn't get my refund your site refund Ed my items with out our permission and it says refund Ed but my money is not on my card I want my money back within 3 business days because that's what your site said if not authority's will be notified of within this date get ahold of me ASAP at [protected]@gmail.com
Number:[protected]

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Update by Amanda Wiseman
Feb 08, 2017 8:02 am EST

Money is not on my card an I spent over 200$ dollars items said they were refunded an I didn't get my money I want my money back within 3 business days because that's what your site said if not authority's will be notified of within this date get ahold of me at pandalovesfish24@gmail.com
Please contact me this is very upsetting

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J
5:21 pm EST

Wish.com the 'send a free gift to a friend' feature

I have sent a few gifts to some of my friends, and after we opened up their emails, we found the emails. So we opened up the links, and they created their accounts, but nothing about their gifts showed up. Why is that? They were really excited about it, and I was happy to save money. So how come it doesn't show up? Also, the amounts of the gifts are either one or two dollars. Why can't we go over that?

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Z
3:31 pm EST

Wish.com stolen information

Hello my credit card information was stolen. I am trying to reach someone so those orders are stopped.
Please email have someone email me back at [protected]@yahoo.com if possible. I can not find a real number to reach anyone at. Just a number that tells me to go online and another that is currently full and not accepting any calls. The one not accepting calls is the San Francisco number.
This has happened to me twice and with two different cards so I figure it is someone I know. I did have an account at one point with a card on it but that card has already been cancelled.
Please email me as soon as possible.

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G
3:20 am EST

Wish.com my package

Hello my name is Gabriel Dominguez and my email is lovegabedom88gmail.com and here is my complain it says that my package has already arrived at my location but it hasn't so what dose that mean im not going to get my package because I never use wish before I only use like Amazon and I don't understand why it says it already arrived to my location if it hasn't

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J
8:59 pm EST

Wish.com wish online shopping site

I place a order for over 30 item paid over 500 dollars for Christmas maybe received about 10 items out of the order that was placed on November 27, 2016 its now February 6, 2017 . There no response from a human . Just website asking dumb question with no response that is of any help
I want my refund or im calling better business Bureau and attorney

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M
12:06 pm EST

Wish.com extorsion of credit card photos

This company is a fraud fishing creditcard card numbers - they let you make few purchases and when packages wont appear or apper empty or containing broken/used/conterfeit items they block your account so that you could not mąkę any complain. They wont give you refund, just send you automatic answer that your account is blocked and you should send them the photo of your card to unblock your account. But even od you would - they wouldnt unblock it.

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S
5:12 pm EST

Wish.com what the problem

Money was taken out of account the bank gave me this number to show it was taken out this makes three times never received products or free gift ready to contact better business bureau #bank gave me to prove it #8778877815really don't know what else to say unless I do contact better business bureau just would really like to get this order other wish will take it to a higher level and really don't think I will be going through wish

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Update by Shelly Horstman
Feb 05, 2017 5:25 pm EST

Money was taken out of account you said I needed to contact #8771157 hard for me to text let me know what going on or taken it to higher level you got me two times not again please let me know what going on a.s.a.p

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N
1:52 pm EST

Wish.com have not received any of my 17 items

I ordered 17 items from wish. I placed the first one on November 22 2016. I bought then with enough time for Xmas. And I still to this day have not got one of the items. I'm very upset of this as I have never had a problem before with them. And even when I did contact them they just kept saying it's on the way. And at leave have of the track numbers they gave me wouldn't track anything. Yes they refunded me the money. But I didn't ask for that. I just wanted my items. And because they jumped to a refund so fast. I truely feel that my order never was even prosessed. One of the stores wasn't even open anymore. Doesn't make any sense to me. Now I'm very unhappy without any of he products even when they told me they were still coming. But I believe they ain't.

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J
3:57 pm EST

Wish.com I have not received any details about my order since two days I placed the order

Hello, I James assogba
Living : huenefeld str. 27
52068 Aachen
Germany

I placed an order on 31.01.17 for items and haven't received any information about it, I called klarnaAB and they ask me to contact you personally, well I am in need for the items because I first odert it last year 2016 on December but the shop owner didn't write my correct address, so couldn't get the items bill nr. :[protected] this nr. Is the order nr they gave me on 31.01.17 for my( 34 euro)

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E
11:17 am EST

Wish.com a decal for a playstation 4 controller

On November 25th 2016 I ordered a sticker for my husbands PlayStation 4 controller a sticker LOL and I still have not received the item. Come on people are you serious it is a sticker it should not take over 2 months to receive this. I heard such wonderful things about wish but this is actually the second item that I have ordered from them that has been late. The first thing I ordered was a phone case which also took over a month and a half to receive and was past the date that they said I would receive it. I will not order from them again this is ridiculous there's no reason for these simple items to take over two months to be received this is crazy. And not only that when you go to try and contact their customer service you can't talk to anyone you have to either email them or send them a message which they don't reply to. Crazy

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A
1:26 pm EST

Wish.com haven't received my item.

I ordered a drone the beginning of December 2016 and have yet to recieve it. I've waited and do not have the tracking numbers or anything. I paid 74 dollars for this item and haven't got anything nor recieved any information about my order... tried to call the 1800 number but no luck. Is there a way they could just refund me my money so I can go buy one at a local store?

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D
D
Dime lime
, US
Mar 24, 2017 6:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dude same, I ordered a ring for a sister in December of 2016 and it's still hasn't come. And I've just been disputing the situation with customer service. Pshh, and they only keep saying it's out of their 30 refund policy. Wth. That 30 day policy refers to the return policy, and I haven't even received my package. I'm surly not done yelling at these imbeciles

ComplaintsBoard
B
2:13 pm EST

Wish.com I just haven't got my package yet. And it's been like 2 months now and don't have a tracking number for one of them.

I feel as if I've waited longer but no I've waited 1 whole month going on two months for my package and its still not here. I just want to know where my stuff is. And when it's really coming. If I can't find the tracking number I won't know when the package will really coming because usually it's says a date then comes SUPER late. I just want my stuff.

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K
12:15 am EST

Wish.com three pairs of boots

I wold like a refund on three pairs of boots. They are terrible quality and twould pair are not even the right item. Plus they do not fit. Everytime I go in a request a refund, I am not permitted to attach a photo, so my request will not go through. I am very frustrated, and I order alot from your compan5. Please help to resolve this issue . Item D97731BR40*1 and DR7731HS40*1 numbers are on the bag and ups tracking no LT 688367650CN on the other boots.

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A
3:56 pm EST

Wish.com ring

I purchased a 925 sterling silver amethyst ring on 12-29-16. I received it on Friday 1-27-17 and it was trashed. As in the setting is crushed, the stone is out, and the packaging was totally mangled. I am very disappointed. Since I obviously can not use this item and would like a new one or a refund if the ring is not available. I appreciate your attention to this matter.
My email is [protected]@gmail.com

Andrea Stover

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B
12:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com dbz tights

I ordered the DBZ tights trousers and received the wrong item. I received a DBZ shirt instead. I have already written in a complaint but it has been over a week and I have not gotten a response. I would like the item that I originally purchased sent to me as I was really looking forward to receiving said item. I'm hoping someone can contact me soon or just send out the item and send me a tracking number via email. Please and thank you

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K
11:46 pm EST

Wish.com I ordered six idea and they haven't arrived yet

My name is Kevin wise 11!03 1979 my address is po box 873 van vleck TX 77482 1 hats that support to be here on the 24 of Jan. Then led light that support to be here on the 24 of Jan. Then on the 28 of Jan I supposed to receive a security camera then on the 28 of Jan I supposed to be getting a dull do I have not received any of this item so if you could contact the and the me know what happened I would appreciate it my number is [protected] thank you

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