wigs.com / service
Classic, charge before ship(and not tell you it's backordered), I cancelled an order and they shipped a "back order" the same day within hours, really? So I had to absorb the return shipping, had a NASTY customer service rep try to blame the customer, claiming that they had no record of any emails that I sent stating that I had cancelled, well guess what not only did I have that email I had one from one of their reps CONFIRMING that I had cancelled.
Not a way to do business, as to the warehouse does not see any of the emails.. well really? I worked at a place that you could CALL the warehouse and stop an order, cancel an order, or expedite the shipping had it not been shipped yet ...so this company LIES !!
Watch the vids if you like so you know what the product looks like but this nonsense that they have a contact number on a web page but tell you that anything ordered over the phone or a credit does not show up on your account online is just that, it lacks LOGIC and is clearly a poor way to do business.
Note-- If you "buy" a color ring.. just keep it, if you return it you get a couple dollars less in a credit and you MUST call to use said credit.. it's just a racket.
NEVER EVER Again !!
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