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Westgate Resorts / refund policy

1 FL, United States Review updated:
Contact information:

This company called me promoting a three day stay in Las Vegas for $99.00. They were to send me information - I assumed details about the company and the plans or something in the mail. What I'm told is they emailed me the information. Well I never got it and my 30 day cancellation passed because I totally forgot after not receiving anything. All I got was a half page email on the day I tried to cancel - after the 30 days - confirming my $99.00. Some details. I contacted the BBB but they were unable to help. Anyone listening - stay away from Westgate. I wish I had had time to do research before I paid the money.

Ca
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Comments

  • Ca
      31st of Mar, 2008
    0 Votes

    This company called me promoting a three day stay in Las Vegas for $99.00. They were to send me information - I assumed details about the company and the plans or something in the mail. What I'm told is they emailed me the information. Well I never got it and my 30 day cancellation passed because I totally forgot after not receiving anything. All I got was a half page email on the day I tried to cancel - after the 30 days - confirming my $99.00. Some details. I contacted the BBB but they were unable to help. Anyone listening - stay away from Westgate. I wish I had had time to do research before I paid the money.

  • La
      7th of Jan, 2011
    0 Votes

    I wish had never heard of Westgate Resorts. No NOT ever say YES to any offer for any amount of money. YOU WILL NOT EVER GET WHAT YOU PAYED FOR!

  • Ph
      23rd of Jul, 2012
    -1 Votes

    i went to one of there presentation with some high pressure sell pitch they would not give you time to think about it .but told us we had a ten day grace period.so we gave them two thousand and eighty seven dollars down thew bill me later. went home two days later and called greg the closing officer to cancel he told us he would check on it and call us back.he never did.so we kept calling him getting same answer until grace period was gone then he told us who to call then they told us it was to late and nothing they can do . now there calling me almost every day wanting there monthly payment. called bill me later to stop down payment on same day we first called westgate they said they can not stop payment without westgate telling them to. so i would be glad to join any law suit to keep them from continuing doing this to other people. my e-mail is krpprp@yahoo.com

  • We
      5th of Oct, 2012
    +1 Votes

    THIS IS ACTUALLY GOOD NEWS... I was very worried that I would too remain a victim of this timeshare company after reading so many bad scam reviews AFTER I already signed...

    I am pleased to say that I have SUCCESSFULLY cancelled a Westgate contract for a loan assumption & got my FULL REFUND FOR MY DOWN PAYMENT OF $1, 789.00

    We were lied to & told that we had a rescission period of 5 days. We signed the contract September 2, 2012. After mailing back ALL their materials on the 3rd day express mail with delivery confirmation; I sent MULTIPLE letters to Westgate, their corporate office, the Better Business Bureau, my bank & cancelled my debit card to prevent further transactions...

    At 1st a Westgate rep called me to "resolve" the matter & insisted I couldnt PROVE I was told a rescission because the document was omitted from the keepsake binder they gave us at the last minute as we were literally pushed out the door. So I called their bluff & said ok no biggie, I'll just sue for the money & attorney fees & pain/suffering in court.

    The representative stated she would call me back (September 27th) which she did; however she informed me that she was told by the director not to cancel & the property would foreclose. Again...NO BIGGIE... i'LL JUST SUE

    Today, October 5, 2012 I received a call from the same rep in the corporate office in Florida CONFIRMING that the contract would be cancelled & the FULL refund to be received within 3 weeks.

    I RECORDED ALL THE CONVERSATIONS ON MY CELL PHONE...DOCUMENTED EVERYTHING & MADE SURE TO GET FULL NAMES INCLUDED WITHIN MY COMPLAINT & PRAISE GOD WE WON!!!

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