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Westgate Resorts / high pressure sales, full of lies!!!

United States Review updated:
5
Contact information:
Phone: 1-800-925-9999
I too sat through long high pressured torture and finally gave in and was gullible enough to purchase a time share with Westgate. That was the fun exciting part because I actually beleived what these sale professionals said was true. Come to find out now after 2 1/2 years and still not being able to stay at any of the different resorts because it did not work like they told me and in addition additional $500 fees are added at whim when they feel like you are vulnerable. Do not buy from Westgate and take a tape recorder with you to any other time share you may
go to. Still no resolution after many attempts with Westgate...be warned !!! Robert
Ro
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We
  23rd of Jan, 2009
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http://www.facebook.com/groups.php?ref=sb#/profile.php?id=1332424354
Ps
  16th of Sep, 2009
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OMG...I honestly cant count the number of lies. First off our salesman swore that he was in the NFL and the injury list, since I have no clue who is won in the NFL I had not reason to doubt him. He promised us 2 extra nights on the vacation that we was on, show tickets, dinner tickets. Well when we found out he couldnt do this and they wouldnt honor his promise, I called the sales dept there in Branson to cancel, it had only been a day and a half since we signed the contract...and after sitting there for 8 hours, I think I would of signed ANYTHING. Well they informed me that it was ok and that they would go ahead and cancel it, I asked for something in writting but of course there was no one there that could do that...that happened twice, both my husband and myself had called to ask, then they said they couldnt give us our refund, but they will be mailing it to us...a week after being home we got a call stating that they will be sending us our refund and for our "troubles" they will send us another free vacation...NO FREAKING thank you. Well 3 weeks has gone by and still nothing in the mail, I called to check up on our refund and I find out they didnt cancel and it was to late, and they will still withdraw a payment out of my account. The lady had the nerve to tell me " I"m one of THOSE people that wants all the free stuff ", then they tell me about the number of show tickets, dinner vouchers was worth ALOT more then my deposit, so I find out he had put in my records that he had given me all these free things, which we ONLY received 1 breakfast. They lied ALOT, they think I"m going to just sit back and let it go away...but I WONT. They even told me they NEVER have anyone complain...then I get onto this website and realize there are ALOT of complaints. I'm wondering about a civil lawsuit, if enough of us get together, I'm sure we could do SOMETHING

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Westgate Resorts Logo Westgate Resorts
Customer Service
Overall Satisfaction Rating

68 Reviews
2801 Old Winter Garden Road
Ocoee
FL
United States - 34761-2965
+1 888 852 2959
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