Western Dental does not inform you about the need to join their dental plan until after you have been seen. The fees they charge are sometimes double what is a industry standard. If you pay the extra $99.00 you are then charged a responsible fee, if you chose not to you are held liable for the higher fees. Even with insurance, you still are held liable for the higher fees. Had I been told this, I would not of gone in to see them. I asked several times if I was covered by my insurance and was reassured each and every time that I had 100% coverage and not to worry. After the exam, I was then told I would only be covered for 100% of their fees if I purchased their additional insurance. I feel very ripped off and am interested in a class action suit against them.