VRBO / Vacation Rentals By Owner — vrbo customer service
Stay away far away!!!
This is an absolute despicable greedy company. The customer service is the worst and they are supposed to be representing the hospitality business - what a joke!
I have owned and rented my properties since 2008 and since expedia took over it gets worse everyday. They charge the owner and the guests - it's called double dipping.See the Top 10 Worst Companies in Myrtle Beach, SC If you have a cancellation they keep their service fee and you get nothing.
I had listings on since 2008 and they suddenly deactivated my listings because they said it contains info for a guest to reach me - they are going to reactivate it at their convenience leaving me to wait and receive no bookings until they have time to do so - not to mention I paid for my listings. Bottom line - search for new ways to advertise your property and stay away from this company.
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