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Vodafone / billing and customer service

1 Sant cugat, Spain

First of all I was sold bad. I am told I will get 3 months of television total for free but no I was billed for that. Every month my invoice is higher. After 3 months of disappointment service, I cancelled the television service to make sure I stick to Internet only, which was supposed to reduce my invoice amount to 34 euros but it didn't happen, I was still invoiced for more amount.
Customer care is another history, each person that attends has a different justification, looks like they are trained to cheat on customers.

Av
Jun 5, 2018

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