Vodacom / no service, not able to phone or sms or use data

I am so upset, Vodacom is very quick to take money from their customers, but they don't provide a service.
when you phone the call center you just get passed from the one agent to the other.
I have not been able to make a phone call, send a sms or use data on my contract phone since the 28th Nov!
they say I am not the only one and they sorting it out!!!
how long do I still have to wait???????
I have spent hours trying to sort it out, i have spent over R500! ( phone calls from my MTN number, buying new sim cards, petrol etc) and still I receive no closure!
Maybe the CEO - Shameel Joosub should not be earning 22Mil per annum, and actually work and sort out the issues his company has.

Dec 06, 2016

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